Had a horrible experience with the staff 5 November 2025 got there before 22:25pm to order pizza because I knew the close at 23:00pm and a pizza takes 10minutes. They took minutes arguing about who is going to take my order and finally a guy came huffing and puffing telling me that he was cleaning and he likes going home on time. I went in to ask if its too late for me to order then he frowned wasnt even helpful, you ask a question and he was even willing to respond. Really not happy about the service I received there. I get that maybe they had a long day but there is absolutely no reason to treat me like this
Contacts & Location
π Address: 53 Lodge Lane, Grays RM17 5RZ, United Kingdom
π Phone: +44 1375 393394
π Website: pizzahut.co.uk
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Reviews
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rachael rusenza β ββββ
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Thomas Yamout β β β β β
Hereβs a polished review you could post for Pizza Hut Grays: --- βοΈβοΈβοΈβοΈβοΈ I had a great experience at Pizza Hut Grays! The staff were so friendly and helpful from the moment I walked in, making me feel really welcome. Service was quick and attentive, and they went out of their way to make sure everything was just right. The food was fresh, tasty, and exactly what youβd hope for from Pizza Hut. Overall, a really positive experience β Iβll definitely be coming back. Highly recommend!
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ross davey β β β β β
βββββ Pizza Hut Lodge Lane in Grays never fails to deliver (excuse the pun)! Always on time, always freshly made, and the delivery is quick with genuinely friendly drivers every time β it really makes a difference. As for Pizza Hut itself: I donβt care what anyone says β their pizza is top tier. The old-school recipe had that nostalgic charm, but it could be a bit heavy. The newer recipe they introduced a few years ago? Total game changer β lighter, crispier, absolutely delicious, and still packed with that signature flavor. The app is seamless to use, their deals are consistently great and wallet-friendly, and the loyalty points system is just the cherry on top. Pizza night is a no-brainer in our house thanks to this place. Keep up the amazing work, Lodge Lane team!
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Byranpal Saini β β β β β
Great service, The people here are so kind and generous . The Food tastes nice and fresh with it also being steaming hot. Sanjida is a great person and helps out. This is why I give him 5 stars.
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Chris Whalley β ββββ
Terrible experience. Made order. Said would be 30-40 mins. After an hour with no pizzas made the first of 4 phone calls. During the first one received a downright lie saying they were out for delivery. Next one put on hold. Next one said sorry the system was down and had no way of knowing if my order would be delivered or not. The last call they said sorry I wouldn't be getting order and suggested I email Pizza Hut to get my money back. Ordered from Dominoes for the first time in the end and Pizzas were perfect and arrived after 30 minutes. That's obviously who I'll be ordering from in future
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Tharshi Theep β β β β β
Absolutely outstanding service. I've never had better pizza than when we get it from lodge Lane. Very good customer service and the delivery man (ROBERT) is always on time..
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LΓ‘szlΓ³ Rabi β β β β β
We ordered two large pizza for collection which was so delicious! Staff is very nice, friendly! Highly recommend this shop always on time ! We love this pizza so much! βΊοΈβΊοΈ
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Chanel Sams β ββββ
Terrible customer service. Was having issues ordering online when it came to payment (ordered online plenty of times before and no issues, I'm very I.T literate so I knew it wasn't a problem on my side). Called to let them know and was told "its working fine I just ordered something online a minute ago" why would you as an employee order something online when you work right there?? I ignored and proceeded to try and order over the phone anyway but his attitute was so bad I just gave up! So Domino's it was instead! Not eating from there again.
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Iltid Nicholl β β β β β
All the folks with negative reviews must be on drugs or stay at home boozing all day. My order was east to place online and the delivery was made with in the specified time. Delivery driver was friendly, which is unusual. A great service from start to finish. Oh & the food was great & tasty. Was recommended by a friend & will be recommending this Hut as well. Canβt fault them on anything.
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FAQs
What is the address of Pizza Hut Delivery?
Pizza Hut Delivery is located at 53 Lodge Lane, Grays RM17 5RZ, United Kingdom
What is the phone number of Pizza Hut Delivery?
You can contact Pizza Hut Delivery at +44 1375 393394
How can I get to Pizza Hut Delivery?
You can find directions to Pizza Hut Delivery by following this map link