Sainsbury’s Leeds Street Lane Local Roundhay, Leeds

Reviews

1. Nim Sheriff ★☆☆☆☆

   Went to buy 1 item today and queued at the self service. There were 2 of the 3 tills available as someone had clearly walked out without paying and the red light was flashing, which was ignored by both the cashier and the manager. The cashier was talking loudly on his phone to his friend about his 'housemates at uni/ his ex girlfriend/ having a hangover'; this was via his headphones AND WHILST SERVING CUSTOMERS! Frankly, embarrasing for all as his voice was the only thing that carried. In the meantime, my queue was extending and when I got to the self service till, I find my item had no barcode. Having gone back to retrieve my purchase with a barcode, I then returned to find the queue even longer and the cashier man still talking loudly about his uni escapades and scanning at a leisurely pace. At one point, there was even an exchange between himself and the manager who completely ignored the fact that he was on his phone!! I felt for the people who were queueing for his till! After I had paid for 59p purchase of spring onions (yes, that is all I needed), I then heard the manager walk over to the till and say, "oh has someone not paid?" Not sure who she was talking to as her colleague was clearly not listening. Anyway, massively disappointed today, considering it was peak time (17.45) there was a complete disregard for the term 'customer service' and a total lack of care for everyone. The man behind the till clearly need to be trained and supervised.

   almost 8 months ago
2. Samuel Cliff ★★☆☆☆

   Unclean and understaffed- last time I was there, a smashed beer bottle was left untouched on the floor for over 20 minutes right in front of the manned tills - bizzare

   almost 10 months ago
3. Terry Foster ★★★☆☆

   Clean, tidy, well stocked but, as with most convenience stores, very expensive compared to likes of Lidl and Aldi. Is on number 2 bus route, but so are the Chapel Allerton Lidl & Aldi stores and car parking is better there.

   1 year ago

1. Rehan Malik ★★★★☆

   Convenient to get to compared to larger stores but not as much variety. Please note that prices are inflated for same item in larger stores but I guess you are paying for the convenience factor. Limited parking on site but lots of street parking around. Early opening and late closing as well as Argos collection. No public toilets but does have a small fresh bakery. More than happy to visit.

   1 year ago
2. Rick Wright ★★★★★

   Convenient shop on way home from work... Good for essentials and more

   almost 3 years ago
3. Robert Long ★★★★★

   This is my local. I use it nearly every day. The staff are friendly and helpful

   almost 3 years ago

1. Kazi Ahsan ★★★★★

   I went there to collect some pre-ordered Argos products and their customer service is very good. One of the customer assistants even carried a bulky item for me up to my car boot. Thank you.

   almost 3 years ago
2. Sameena Iqbal ★★★★★

   Really helpful and friendly staff members. A staff member called Jasmine was extremely helpful I really appreciated her help as I had 2 toddlers with me and she helped to bring my items to my car.

   almost 4 years ago
3. Jeremy Stonehouse ★★☆☆☆

   This is my closest local supermarket but I don’t enjoy visiting. The prices seem very high even for an “express” store. Only co-op are higher. The staff seem under trained and are more like to be chatting to each other rather than helping customers. I use self service or the self scan app. The main checkout rarely has more than one person on it even when there are queues. It’s the same person looking after the self checkout, so you can be waiting a while if you need any assistance (age verification etc). More training needed.

   almost 4 years ago

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