Visited Iceland on Tuesday 10th June and needed some help locating an item. I found a member of staff stocking up one of the freezers who I approached with an "excuse me". I had to repeat this again despite being next to her. She eventually replied with "YES" rather sharply without feeling the need to turn and face me . When I didn't say anything she then proceeded to say. I can hear you! Clearly the staff don't feel the need to talk to a customer by turning round and facing/engaging with them or they haven't had the relevant training although it seems only good manners regardless to face someone whilst being spoken to. I hope this feedback helps to give customers a better experience when needing help.
Photos
Reviews
-
MPM MPM ★★☆☆☆
-
Gary Moses ★★★★☆
Good range, good prices
-
Mary Norris ★★★★★
Good value buy my meat there plenty of options for the month
-
Chantelle Norton ★★★★★
I had a slight issue with my home delivery today, called the store and spoke to James, who could not have been more helpful and friendly in resolving this for me. Having used Tesco's, Sainsbury's and Asda home delivery previously, Iceland is head and shoulders above them all. Thank you Iceland and James.
-
Mish Kimani ★★★☆☆
It's a bit untidy and service at the till not the best. Some good multibuy offers which is what drew me in.
-
Jane Taylor ★★★★★
Wonderful service from start to finish. Thank you so much for delivering our shopping. Everyone is so helpful and we are so very grateful thank you.
-
Elizabeth Crisp ★★★★☆
I have always liked Iceland a lot of great value items . Love the minted Lamb Shanks
-
Heather Pool ★★★★☆
Went Tuesday 6pm. Nice and quiet, however may have been delivery day as few freezers were empty. Very helpful gentleman in the tills.
-
felicity woodruffe ★★★★☆
Clean store friendly and helpful staff . Prices do seem to have gone up each visit though .I'm on a very low budget so I really do make a note of the prices . John on the til informed me it was seniors day when I shopped so I received a discount a welcomed surprise .I do like this store wide aisles for my scooter and staff who genuine don't mind helping me reach things .
New Review
FAQs
What is the address of Iceland Supermarket Kidderminster?
Iceland Supermarket Kidderminster is located at Bridge St, Kidderminster DY10 1BN, UK
What is the phone number of Iceland Supermarket Kidderminster?
You can contact Iceland Supermarket Kidderminster at +44 1562 820819
How can I get to Iceland Supermarket Kidderminster?
You can find directions to Iceland Supermarket Kidderminster by following this map link