Waterhouse Cafe

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Reviews

1. Kerry Walker ★★★★★

   Extremely accommodating, very friendly staff. Excellent value for money and food was delicious would highly recommend!

   almost 2 years ago
2. K ★☆☆☆☆

   Went for the vegan burger from their standard menu. It was the worst burger I have ever been served. It was a vegan patty on two flat strips of lettuce and a slice of tomato, with a small basket of fries, for £10.50. No bun, no bread at all. I rarely complain but I had high hopes - the place looked good, had good reviews and had table service. When the dish came and the waitress asked how it was, I asked if there was bread... I said to the waitress that it was laughable because it did make me laugh - it was that bad. I should have sent it back and stuck with coffee and coke, but I tried to recover the situation by asking them to swap it out for a vegan version of their vegetarian breakfast trying to use the contents of the plate which sort of worked but I couldn't help but be affected by the burger. The whole episode was on my mind for the rest of the day. The waitress was kind and did well, the staff I encountered were attentive and pleasant. The other dishes I saw looked good. Would I go back, and possibly order a baked potato with beans, or just a drink? No. Thanks for your reply. Can I correct you on a couple of things? The vegan burger is listed on the standard menu. I suggest you look at the menu before replying to reviews. No alteration was made to the standard menu item. At no point was it stated that the burger comes without bread. I was served two slices of white gluten-free bread when I queried it, because you have no vegan buns. You're sorry I complained but not sorry about the food? I think you need to re-appraise your food. And your attitude to customers. Other burgers were served with buns and a skewer - why are vegan burgers treated differently when they are the most expensive item on the menu? Vegans might say that's discrimination. And even after all of the above, the dish was completely underwhelming: A bare patty on 2 leaves of lettuce and a slice of tomato, with a small basket of fries. No wonder I laughed. I will not be back - I suspect the baked potato comes without a jacket.

   almost 2 years ago
3. hayleu dixon ★★★★★

   My friend and I are always looking for new places to visit. This Cafe was exceptional. The staff were very attentive. The food was excellent quality and taste. Great coffee ☕️. Great prices. Would definitely be going again.

   almost 3 years ago

1. Liz Mayger ★★★★★

   My husband and I had a breakfast here today and all the staff were so welcoming and friendly.service was excellent and our cooked breakfasts were so reasonable and the best breakfast we've had out in ages.very clean and will definitely come here again.

   almost 3 years ago
2. Donny Christian ★★★★★

   Wonderful all day breakfast. Great service & ambience. Look forward to going again

   almost 3 years ago
3. Robert Edmead ★★★★★

   First visit to this cafe for myself and wife after recommendation from wife's friend. As soon as you walk you sense a really nice atmosphere and very nice welcome. Got to say the 2 waitresses that served us were so polite and helpful. The 2 breakfasts we had were just off the scale and possible the best breakfasts we had eaten in decades this is going to be our new go to place for a cheeky Breakfast/ Brunch. Rob &Jane Wallington surrey

   almost 3 years ago

1. Sambo Kilpatrick ★★★★☆

   Very nice experience. Was taken here for my birthday breakfast. Had a full English breakfast which was very nice, I ate it all. Staff were very friendly and atmosphere was very good. It was my first time eating here and I will definitely be returning to try some more food!

   more 6 years ago

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