Atkinson Brignall Caring Dentistry

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Reviews

1. Helga Curtis ★★☆☆☆

   We had been patients at this dental practice for several years, and overall our experience had been acceptable. Appointments rarely ran on time, and I was often kept waiting up to 30 minutes past the scheduled slot. I assumed this was due to the practice accommodating emergency cases, so it was not a major concern. However, our experience changed when we required an emergency appointment ourselves. After my daughter suffered an accident that left her front tooth broken, I contacted the surgery requesting urgent care. Despite explaining that she was in pain and struggling to eat, the earliest appointment offered was four days later. We were unable to obtain an earlier slot and therefore had to seek help from another practice, which addressed the issue promptly. While our long-term experience had generally been fine, the lack of support during an urgent situation was disappointing and ultimately led us to leave ABC Dentistry.

   almost 2 months ago
2. Lyn Harwood ★★★★★

   I’ve just had my first appointment at Atkinson Brignall specifically to see Ennata Adeleye with regard to saving two fairly rotten teeth. Wowzee, she was brilliant and gave me extra time to manage a thorough examination as I had come with absolutely no history nor X-rays. I cannot praise her enough. Before I left, she gave me a thorough explanation of the treatment I need and that she personally can give me.

   almost 5 months ago
3. Claire Stowell ★★★★★

   Atkinson Brignall Caring Dentist this dentist is the best dentist myself and my daughter have attended. My 9 year old daughter is very nervous about going to the dentist. I found this dentist on line, I phoned to see if they had space for my daughter the receptionist couldn’t have been more helpful. We then visited the dentist and my daughter saw Dr Jay Patel who was just amazing. He made my daughter feel very calm, he was extremely patient he put my daughter at ease whilst visiting the dentist. “she left saying I don’t mind visiting the dentist now mummy “

   almost 5 months ago

1. Tim B ★★★★★

   Always a fantastic exerience. Melinda is amazing, best hygienist ever, reception staff always smiling and organised and Ian thorough and efficient. Wouldn’t go anywhere else . Thanks guys…

   almost 7 months ago
2. S Hibbert ★☆☆☆☆

   I feel this dentistry is rather arrogant. Although most of the Staff are lovely, there are some that treat you like you should be grateful to be their client. Unfortunately last week was the last straw and we have decided to leave. Ian asked my son if he would like his retainer fixed as a couple of fixings had fallen off, without informing him that he was going to be charged £70 for the 1 minute procedure. My son is a student and £70 is quite a lot for him. Also, if he had known, he would have gone to his orthodontist to get it done for free. After calling them to discuss the situation, and requesting for a goodwill offering as our family have been with them many years, they didn't bother calling back.After chasing they refused. So no Goodwill there. Addendum: Thank you for your comprehensive response. It is a shame I had to make my complaint public before I got one. As I mentioned above, it took over a week for my call to be returned, with numerous call to chase. However, as soon as I posted a poor review, I was called by you 3 times in a matter of hours. Umm.

   1 year ago
3. Lisa ★★★★★

   Miles is a great dentist, I've been going to him for years. He's very knowledgeable and helpful and particularly reassuring.

   almost 3 years ago

1. Val Sutton ★★★★★

   AB is a lovely Dentistry, its very clean and comfortable. Jay my dentist is very thorough and polite, would fully recommend him to newcomers.

   almost 3 years ago
2. Tony Rogers ★★★★★

   I have been with this practice for some years now. The Reception team are always courteous and polite. Ian Brignall is my dentist and I have found him to be consistently careful and considerate and his attention to detail is second to none.

   almost 3 years ago
3. Helen Barham ★★★★★

   Incredible practice! After a bad experience with my dentist I was recommended to book with Miles, never have I felt so relaxed and comfortable with a natural people centric dentist I can’t rate them enough! X-rays always cause me issues they were a total breeze unbelievable!! Will be going back for further treatment and have moved my family to this practice. Excellent receptionists too! How refreshing and thank you!

   almost 4 years ago

1. Adam Sheldon ★★★★★

   Fantastic Service, one of the most friendly and professional practices i’ve been to. I visited for a free Invisalign consultation with Dr Ian and was extremely happy with the outcome of my appointment. Great service, highly recommended!

   almost 4 years ago

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