Metropolitan Group Real Estate Agent in Dudley

Reviews

1. Lica1 ★☆☆☆☆

   Your reply to my review was great P.R but very untruthful. Firstly, your office do not answer the phone. Secondly, I called once a day for 8 days, leaving messages yet recieving no reply. The only call I ever recieved back was from a lady, which was then interrupted on her end, and still I've had no call back. You AND Birmingham City Council are responsible for both tenants and properties- therefore your responsibility to deal with tenants causing us severe anti-social behaviour. I've had a better response through Google than i have from your staff. After numerous messages and email, still no personal response.

   almost 2 years ago
2. John Marden ★☆☆☆☆

   STAY AWAY! TERRIBLE COMPANY WILL NOT RETURN CALLS OR YOUR MONEY!

   almost 4 years ago
3. Tantskii Official ★☆☆☆☆

   All I wanted was a verbal confirmation that my issues with my washing machine would be resolved, instead I was lied to and told to call a different branch. Only to then be told to phone the original branch which told me they don't deal with my property and I needed to ring the other branch. The representative that initially lied to me then refused to answer the phone for over half an hour, had to ring back the other branch to express my frustration and to get the original branch to stop ignoring my phone calls and to contact me. They called me back and told me they did not tell me that they do not manage my property, which was again... another lie. Now they are trying to call me the liar? After all of this I still have had no confirmation that my issues will be resolved or when. Terrible customer service!

   almost 5 years ago

1. Clare Martin ★★★★★

   I have lived at a property managed by Metropolitan group for over 6 years and have always found the team to be friendly and professional All situations have been dealt with promptly and always to a high standard I can fully recommend these guys

   more 6 years ago
2. Murray Ashdown ★★★★★

   Very helpful lettings agents stayed on with them for another year :)

   more 7 years ago
3. Elizabeth Parsons ★★★★★

   Throughout my 3 years of uni, this letting agency was the best we dealt with, any issues had were rectified quickly (usually the next day) and they always helped with any queries - nothing was too much trouble. A good all round experience from start to finish with a company which unlike others in Birmingham don't rip you off! Thank you Metropolitan.

   more 7 years ago

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