Pets at Home Warrington Winwick

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Reviews

1. JP M ★★★★★

   Friendly staff, a large selection of good quality products

   almost 4 months ago
2. Leah Raymond ★☆☆☆☆

   Extortionate prices!! Around £70 for eye drops. They're terrible when dealing with insurance claims too. Unscrupulous when chasing for money. Prolonged treatment's to make more money.

   almost 7 months ago
3. Kim Knowles ★★★★★

   Outstanding!! I came in yesterday concerned over my pup with constant diarreah. He has just been on antibiotics from the vets but since getting him (now 17 weeks old) he's never had a solid stool and he's on puppy version of my older dogs food.. straight away two amazing staff members came over and gave me some good advice regarding my pup.. recommended this food and nothing was too much trouble.. came home last night, gave django his food and today.. he's had his first solid poo since iv had him. So bloody happy and he's currently bouncing round. So hats off to the staff outstanding advice and highly recommend anyone in a turmoil to pop in to warrington pets at home. Thankyou!!

   almost 7 months ago

1. Jeanette Sinker ★★★★★

   Lovely shop. Well stocked and very tidy. Friendly staff

   almost 2 years ago
2. andrew cook ★☆☆☆☆

   It would be great if I could come here once and get a trolley, there used to be 3 but I haven't seen any for a while now leaving me to juggle a 14kg bag of dried dog food, 18 pack of butchers dog food and a 2kg bag of guinea pig food.... Lucky me I didn't need any treats, hay or sawdust this time INVEST IN SOME TROLLEYS

   almost 3 years ago
3. John Holleron ★☆☆☆☆

   Came for help with flea treatments. I needed the drops and tablets and cleaning products for the home. I couldn't find what I needed as it was lock away so went for help the guy went and found the lady with the keys who refused to open the box told me it was a sign up service only and walked off told me to ask behind the counter as they had other products behind the till. RUDE. If your wanting people to sign up to stuff talk to them tell them what it is and how it works dont Just walk off lol product I did manage to buy Beaphar Household Flea Powder 300g and Beaphar FIPROtec spoton both did nothing in anyway shape or form so I came back as thought I'd speak with the vets upstairs. Asked for a shampoo flea treatment they sold me ermidra. Now me being me took that lady who was the only one in the whole shop that I felt that listened as to what I was needing Took her word for it that this might help. Iv looked it up this product has nothing at all to do with treatment of fleas nothing at all in anyway might sooth him being MIGHT. And to the lady sat beside I found your eye ball rolls to be very rude it was a little dog probs nervous being in a strange place. Maybe find some ear plugs if it's that bad for you because it wasn't even my pet and I struggled to see what's you did. Let's just say I think it's best I find a new place to buy my things.

   almost 3 years ago

1. Rebecca Lawton ★☆☆☆☆

   Absolutely shocking communication. I genuinely feel that they do not care about the welfare of the animals. Issues include a usual 48 hour wait for bloods taking 7 weeks! Therefore leaving an animal neglected with no medication. A 2 hour wait for a routine appointment with no explanation as to why it took this long or an option to re book. Medication not being in stock even though they know it’s needed regularly. Me having to consistently call to remind them to sign a repeat prescription for weeks on ends and it not being done. When I sent an email to the practise manager to complain, the attitude was extremely poor. The response was clearly rushed. My name was wrong, information incorrect etc. Such a shame as some of the ladies have been lovely. I understand that emergencies can happen and there’s sometimes a lack of shortage of staff. But this is supposed to be a caring profession. I feel this has been lost and it’s all about making a profit, this is clearly their main priority. I will be moving practices with immediate effect and taking my complaint further.

   almost 3 years ago
2. ella wong ★★★★★

   The Lady reception was super helpful when I wanted to buyva new hamster pet for my little one. She quickly got another colleague with the relevant expertise and the guy was super nice and told me all about the environment, food and ways for either Gerbil/Hamster and let me have time to decide. There was no rush into things and both were really helpful.

   almost 3 years ago
3. Mike Armour ★★★★☆

   Our nearest large pet store, it's one of our dog's favourite destinations, not least because he gets to forage for misplaced dog treats and meet other dogs. The staff are friendly and helpful. The product range is pretty wide and prices competitive so although they're not the cheapest, it's worth a little extra for the staff's advice and being able to examine the items you're looking for.

   more 7 years ago

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