Tickhill Road Hospital Hospital in Balby, Doncaster

Reviews

1. Saph Fonre ★★★★★

   Windermere Lodge facility & staff are the most professional, compassionate, dignified team we have came across. My loved one accessed this facility & we have felt nothing but ease. The staff are incredible at what they do, not only with our loved one, but regular, thorough updates to us as a family too. The service has helped my loved one & us as a family through such a difficult time. Whilst supporting my loved one to reach the best of his potential & providing him with such genuine care. The staff & service have supported us to find a further, permanent placement. We are absolutely gutted our loved one is leaving the facility, as in our eyes the care & support they’ve given our loved one was impeccably perfect. The facility is extremely clean, the meals & regular snacks & fluids that are always given are fabulous, the rooms are very well spaced & purposeful, the lounge/hub area is a brilliant accommodative space. I hope this review gives further families reassurance that their loved will be very looked after. We cannot thank Windermere lodge enough for what they have done. Thank you very much. I’m sure Celtic will always hold a little place there now.

   almost 9 months ago
2. Ken Henderson ★★★★★

   Visited Windermere Lodge twice in May 2024 on a professional basis and on both occasions, I was greeted with a smile and a warm welcome by the staff, on my first visit I met with Kate and she was very welcoming and helpful, on my second visit again I was greeted at the door with a smile, I met with Shannon who was very professional and polite, Shannon and Kate like all the staff I met are an asset to the unit, their manager should be very proud of them and the whole team. Thank you for making my visit such a good experience

   almost 2 years ago
3. Matt Stubbings ★★☆☆☆

   Front line staff try their best but like all NHS mental health facilities it's a hell hole of misery, frustration, waiting around, lies, being let down and worse. Once you're in you wont get back, this system makes sane people crazy so abandon all hope anyone with a real issue.

   almost 2 years ago

1. David Pooley ★★★★★

   I was on specialised rehabilitation ward after suffering 2 cardiac arrests they were excellent on the ward. I just wished I'd been pushed a bit harder that's personal. All the staff went above and beyond very professional. Thankyou

   almost 2 years ago
2. Dan Knight ★★☆☆☆

   This place fails people. RDASH as a whole lie. Down play . Think patients are thick . I had underlying neurological condition broadsworth ward medical staff left me 6 weeks . I'm now left wheelchair bound . Won't walk again. They neglect vulnerable adults and care more about getting take aways and watching Netflix ( night shifts literally is a gaint film/ takeaway night . While struggling patients expected to struggle alone in room as if they reach out for support. Sent. Back to bed This place kills people. Get anyone loved one transferred or discharged ASAP Motarily rate for cusworth and broadsworth is higher than should be. BECAUSE A MORTALITY IT SHOULDNT EXSIST !!!!

   almost 3 years ago
3. Beverley Rowe ★★★★★

   I phoned the hospital after a family member received a call regarding a referral but got confused as to who had called and where from. I spoke to Mateus from Reception and he was kind enough to investigate this for me. I got a call back straight away and he provided the correct information for me. He was patient and listened to my concerns going above and beyond to help me out. Thank you once again.

   almost 3 years ago

1. Cameron Walsh-Balshaw ★★★★★

   Not the most modern, not the biggest, but if it is care you want with staff that are dedicated, that will give you 100% and they will give you the best chance possible of a full recovery then without a second thought it has to be Tickhill road.

   almost 4 years ago
2. Julia Hellingman ★★★★★

   Really helpful and friendly staff. All observing covid restrictions. Did not have to touch doors they were opened automatically.

   almost 4 years ago
3. Anamaria_Tenerife ★☆☆☆☆

   They have a really bad organization!!!! After keeping you on the phone with them stupid music for hour, the staff are useless!!! I just wanted a private appointment because on website sad is a private hospital and the staff made so complicated!!! Useless staff!!!!Seriously in this way, they can loose lots of patients. Until they don’t make a change in the staff that attends us to the phone, I do not recommend not bothering to call!!!!

   more 7 years ago

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