Knutsford Veterinary Surgery

Reviews

1. Paul Austin ★★★★★

   Wonderful veterinary surgery with staff who you can see have a genuine passion for animals and their roles. Aside from that they are attentive, professional and punctual. We felt very safe and assured in the knowledge and skills of Paul and his follow up emails were greatly appreciated, because they are so helpful for understanding and for after care. Thank you for all of your kind help!

   almost 5 months ago
2. Mel Hawcroft ★★★★★

   Aww can’t thank Paul and his team enough. I have a Siberian husky Mya , who had a cyst. It’s been ongoing for a while . By look they were recommended through a girl in a cafe in Knutsford. What a blessing. I was worried with Mya age and I lost my other dog in June . Paul looked at all angles with care . Explaining everything in detail , from antibiotics/ swab test /eventually the removal of the cyst . Paul and the staff were so caring, I can’t thank them enough. As anyone would know there’s more to a dog they’re members of the family. And the care and attention is paramount and that’s what I got here . The operation went perfectly and any concerns wasn’t an issue. Thanks again . Paul and the team .

   almost 5 months ago
3. Joseph Montezinos ★★★★★

   We moved from America just over two years ago. We brought our 6 pets with us. Four cats and two senior dogs. Right from the start, we knew this vet was the right choice. We've been to vets in New York, Florida, California and Poland...! Paul and his lovely team are tops. I feel like we get service as if all the staff and doctors were my brothers and sisters - A real family vibe - Service and attention like I'm a close family relative. Paul and his lovely wife Charlie live on the premisses upstairs. NOTHING has been too much trouble for them. I highly recommend Knutsford Vet Surgery. You are going to LOVE them...! Tell them Joe & Grace sent you.....!

   almost 6 months ago

1. Charlotte Davey ★★★★★

   Having repeatedly encountered impasses in addressing my dog's persistent skin allergies through previous veterinary clinics, I sought out Knutsford Veterinary Practice specifically for their specialist dermatology services. My initial consultation with Paul was incredibly reassuring. His immediate empathy, evident when he sat on the floor to put my dog at ease, truly set the tone. Paul excels at demystifying complex medical information, and I greatly appreciated how swiftly he delivered both short-term relief and a clear, comprehensive long-term treatment plan. This structured guidance has been crucial in helping me regain confidence and feel in control of my dog's condition. Paul's relatable nature, including discussions of his ongoing training and his own Labradors, adds a wonderful human element, and the complimentary first consultation was a particularly thoughtful and valued gesture. The exceptional care extended well beyond the consultation room. The detailed treatment plan was delivered promptly after the appointment, and the nurse took her time to thoroughly explain all of my dog's medications. Moreover, the ability to ask questions between appointments is an invaluable service that significantly improves the continuity of care. The facility itself is meticulously clean and boasts a genuinely welcoming atmosphere, further enhanced by the thoughtful inclusion of a children's play area. A particularly poignant detail was the lighting of a candle in the waiting room, signifying quiet respect while someone's pet had passed away. What truly distinguishes Knutsford Veterinary Practice is the team's consistent warmth and unwavering professionalism. They ensure every client feels genuinely welcomed and individually valued, far beyond being a mere number. This commitment is a clear testament to their dedication to exceptional patient care and client experience. Having experienced several veterinary practices, I can confidently say that Knutsford Veterinary Practice stands out as truly exceptional. Oliver says thank you!

   1 year ago
2. Emily Sheppard ★★★★★

   I have been using Knutsford vet for my 2 year old spring spaniel Freddie for about a year. They are really fantastic, Paul, Rachel and the whole team are really friendly and helpful. Going to the vet is always a stressful time but they just make it so much easier by being great with Freddie (and me).

   almost 3 years ago
3. Alan Pritchard ★★★★★

   Paul and Rachel at Knutsford Vets along with the rest of their team are great examples of what a good vet should be all about. Friendly, straightforward and professional, their timely advice and care helped us to effect a full recovery for our much loved dog. We'd 100% recommend this independent vet practice.

   almost 3 years ago

1. Karen Luckman ★★★★★

   Paul and his team have been looking after my fluffy friends for over five years. Firstly, three kittens followed in quick succession by two puppies. I have always found this vets to be an extremely welcoming, happy, knowledgeable group of people. That is also in how they treat the blubbering owner with the same compassion and understanding. My two dogs have both had quite serious problems and surgeries. We have just been unlucky. Recently one of my dogs had a serious spinal issue and was rushed in as an emergency. Paul saw her at 9am did a thorough set of tests and referred Apple to the Veterinary Hospital in Frodsham, Apple has received excellent care by Luca, Head of Neurology, been MRI scanned and operated on by 4pm. She then recovered well in ICU. If not for Paul and his team it may have been a very different experience. With Pauls' knowledge and expertise we were signposted to the right person at the right place. I will always be grateful to Paul and his staff for the fast action but also the subsequent phone calls to check on her. I wouldn't go anywhere else. Thank you to everyone involved in all my fluffy friends care. Karen x

   almost 3 years ago
2. Kimberley ★★★★★

   I wish there was an extra star I could add for Knutsford Veterinary Surgery. I will forever be grateful for the love and care that Paul showed and continues to show my two CKCS’s. It is thanks to Pauls knowledge that my boys were able to be referred as puppies to an eye hospital & receive the complex sight saving surgery they both needed. One and a half years post surgery they have just been for their annual boosters and it was so lovely to see Paul and show the boys thriving. My boys are living the life they deserve and that is down to Pauls kindness and quick action. Thank you so much to the Knutsford Veterinary Surgery Team.

   almost 3 years ago
3. peter burns ★★★★★

   Our Beautiful friend Lola had an Ulcer in her eye that was causing her a great deal of distress. It’s very worrying when Pugs have eyes problems. Sadly some pugs do lose an eye and we were very worried. The care we received from Paul was superb, he gently walked us through all the procedures and after a very stressful week we were happy to discover that Lola’s eye had recovered. We are so grateful to Paul and his delightful team. We’ve been with this practice for a few years now and although we have moved out the area we have stayed at this practice as the pet care is of the highest quality. A big heartfelt thank you to Paul and his team.

   almost 3 years ago

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