Everything is made so difficult takes 30 mins plus to get through any time of day. Not had call backs Prescription constantly not added to repeat Anima app always says surgery is closed so can't use that NHS app won't let you send message. Very hard work
If I could give them no stars I would so rude workers in reception even argued with me that the receptionist I spoke to that morning didn’t say to go to town as they didn’t tell me they just said coke to the surgery which is down the road, to say she’s going to check the phone call and catch me out lying to never check the phone call because Im pretty sure it was her I was on phone to and I know what she said, they book you into town surgery without saying anything then blame you no manners at all discusting service doctors don’t listen have no time of day for patients problems please avoid registering here especially if you have children such a neglectful service.
In all of my many years dealing with this practice I have had nothing but appalling care. My last experience being by far the worst with numerous failings across the board. Doctors and the practice manager fail to follow through on complaints and on call backs as promised. They constantly contradict medical advice given by NHS online and 111. When I discussed side effects of anti-depressants I was completely belittled by a male doctor he added "if you feel brave enough come off the medication". This was against NHS online advice, of not coming off said medication completely straight away. I was and still am left in agony after circa 20 weeks. I had to arrange for funds through the form of a bank loan so I could afford private treatment as it is clear that NHS help will not be an option. After chasing a referral for 2 weeks I have been told the referral was not done. When I questioned the doctor who told me they were raising the referral She blatantly lied to me and told me they had done this. After speaking with the reception staff this was confirmed a LIE! The abhorrent treatment of patients seems to be standard practice here. Seriously DO NOT come to this practice expecting you cornerns or illness to be taken with any degree of respect. You will also find it incredibly difficult to get in to see a doctor as these guys prefer to fob you off to suffer on your own with generic, irrelevant advice. The one saving grace for these is an incredible lady on reception who I will not name (so the practice doesn't have an excuse to remove this review). She was the only one who made me feel like there is someone left in the NHS who cares. The other reception staff have the same "not my problem" attitude. This is no suprise with the practice manager and Partners clearly cascading their vile attitudes to all possible.
Very kind and helpful staff and doctors.
Clifton Medical Centre is located at Poplar Glade, Wickersley, Rotherham S66 2JQ, UK
You can contact Clifton Medical Centre at +44 1709 544000
You can find directions to Clifton Medical Centre by following this map link