GM's Hair Salon Hair Salon in London

Reviews

1. Clara Wilson ★☆☆☆☆

   I visited GM's Hair Salon last Sunday and had possibly the worst haircut of my life. It began badly when the stylist didn't mix the dye correctly so it wasn't colouring my hair uniformly. Instead of stopping to fix this she went straight into the cutting. I was very clear in telling her that I didn't want my hair cut too short but she ignored this instruction, attacking my hair with the clippers without once stopping to check if I was happy. She had a particular problem getting the sides of equal length but she just kept on cutting making both sides far too short. I asked her to comb my hair backwards but she combed it forward. I asked her to cut my hair at the back in a point but she ignored me again and did the opposite. The fringe at the front wasn't straight either. As if all this wasn't bad enough she didn't use a cutting collar so I got hairs all down my back and she cut my right ear (twice) and I left the salon wearing a bandage. The salon didn't seem too busy when I visited – staff outnumbered clients – so I don't understand why an employee with no idea how to cut short hair, inexperience with clippers and unable to follow instructions was allowed to work on me. An apology or a refund for a visibly atrocious haircut would have been welcome but neither was forthcoming. I will never set foot in GM's Hair Salon again.

   almost 6 months ago
2. Estefania Castro ★★★★★

   I had a haircut today. It was a highly standard service.When I opened the door I can guess it was the owner of the salon and she was a very nice lady I like it very much how the treat me in the salon I felt like I was at home. I have never felt like this in a salon in London. Scarlett the hairdresser has a very good experience she cut my hair as I liked it. I had a very nice hairstyle. I was impressed when I went to wash my hair that It was like a spa with candlelight. I was feeling so relaxed that I could sleep in the salon. Thank you so much Scarlett for my curly haircut. I definitely come back.

   almost 7 months ago
3. ED ED ★★★★★

   I came to thank you for the incredible haircut that Francesca did today! I trusted her intuition to cut it however she wanted and the cut turned out simply perfect! Francesca managed to capture exactly what I wanted and exceeded my expectations. Today I was also surprised with a bonus hair massage, which made the experience even more special! The salon has excellent service and the team makes me feel better each time I'm there. Thank you so much for making a difference!

   1 year ago

1. Ruth Hibberd ★★★★★

   I’ve been getting my hair cut at GM’s on Westow Hill for a number of years. I love going to this hairdressers because my hair is cut stylishly, I rarely have to book as they are always happy to fit me in and the staff make me feel very welcome. I have recommended several friends to GMs who have been happy with the service they have received.

   1 year ago
2. Sarah Pietsch ★★★★☆

   Helin did a great job. She was thorough and receptive to a slight amendment in the length, I asked for it to be a little shorter. Great result, very happy, thank you!

   almost 3 years ago
3. Hazel Pacey ★★★★★

   It was my first time and everyone made me feel so welcome my stylist Sydney was amazing she helped me choose a new colour and it turned out amazing I would definitely recommend her to a friend

   almost 3 years ago

1. laura synthesis ★★★★★

   Tried them because they were vegan-friendly. I regularly get compliments for the cut and/or colour even weeks after I went. So that’s kept me going back for over 3 years now.

   almost 3 years ago
2. Priya Rekhi-Smith ★★★★★

   Been twice to get my 6yr olds daughter's hair cut. The team are really friendly, patient and know exactly what they're doing. My daughter loved her hairdresser Marikka.

   almost 3 years ago
3. Millie Johnston ★★★★★

   Came in to lop half of my hair off. Sydney was so lovely, made sure I was comfortable with any choices we made and offered great advice about how much to cut/styling ideas. The whole experience was top notch and I love my new hair so much! Will definitely be returning.

   almost 3 years ago

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