CityRise

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Reviews

1. Sam Prins ★★★★★

   Fran did a splendid job helping me and my partner secure our house; providing us all the information and advice we requested. This made it a smooth process moving in.

   almost 3 months ago
2. Fleur Kelly ★★★★★

   Fran has been amazing at helping us through the referencing and financial checks process. The process was very quick and Fran kept us informed throughout. (We are currently in the move-in process so I cannot comment on CityRise as a whole)

   almost 3 months ago
3. Gul ★★☆☆☆

   Edited on the 21/10/25 to include additional attachments Fran was really helpful-she even dropped keys off at my old flat (whilst I still lived there), which I really appreciated it. She has also been responsive to my complaints about residents behaving in an anti-social manner (leaving rubbish in communal areas) which I appreciate. I had a few minor maintenance issues like a plinth board & radiator needing reattaching, a kitchen sink leak, & a loose plug socket, which the agent dealt with promptly. The contractor that attended was professional & completed all the jobs within his remit. But, there is an issue with the hot water supply in the kitchen & bathroom sink. So, the water is only hot for 45 seconds & then lukewarm/cold. A plumber attended & said this is due to the size of the boiler & that a larger boiler would be needed for continuous hot water in the sinks. The agent has advised that 45-60 seconds of hot water is adequate & that the landlord is under no obligation to address this issue. 45 seconds of scorching hot water is not adequate for daily use & is a breach of contract, & in my tenancy agreement it states the landlord is responsible for ensuring an adequate water supply. I’ve now been forced to escalate my complaint to the Council, Union & Redress Scheme, which is stressful & should have been unnecessary. I am also considering reporting this to Trading Standards for unfair treatment, as I was not made aware of this issue before I signed my contract. @CityRise please now contact the landlord to seek approval to provide me with an adequate & continuous hot water supply in the sinks. Regards, Gul.

   almost 4 months ago

1. Kenneth Ikpewe ★★★★★

   City rise is a very reliable, credible and active letting agent that puts the interest of its clients as priority. Fran Addison who is a senior consultant at Cityrise, ensured that we got the best apartment and whenever we need any help, she was always available or would attend to our issue promptly. I recommend Cityrise to anyone looking for a good and comfortable apartment.

   almost 5 months ago
2. Luke ★★★★★

   CityRise have been so helpful offering guidance on property investment. The company work with quality developers and have a comprehensive range of opportunities for investors. Overall, the whole process has been seamless. Sophie Brookes was great to work with. I can recommend giving them a call

   almost 6 months ago
3. Marcus Culverwell ★★★★★

   Justin, our letting agent, has been really excellent compared with other agents from other companies I have been using. Responsive and pro-active. Helpful and really ‘on it’ whenever we’ve needed some help. So, very happy. In fact I would look to invest in the north again when I can because of the good reliable service I have had from you guys. Marcus

   almost 3 years ago

1. suzie harte ★★★★★

   I can’t speak highly enough of the team at CityRise. As a first time investor this was a huge step for me, but the support they gave me from start to finish was absolutely superb. Their market knowledge, insight, advice and consultative approach took the stress away and left me with a clear understanding of my investment. Looking forward to my next investment and a long and fruitful relationship.

   almost 3 years ago
2. Alam Saleh ★★★★★

   I have purchased a flat in leeds with CityRise. One cannot expect any better service, work and friendly staff. So efficient, helpful, and accessible. I would like to thank particularly Matt, who has been incredibly friendly and helpful throughout our business. Thank you CityRise!

   almost 3 years ago
3. TY Law ★★★★★

   I'm happy with the service of CityRise for the purchase of a property in M17. My agent Reuben help me to find a lovely apartment that fits my needs. He actively follow up the purchase process with me and Maria also do a fantastic job on the works with solicitors. Brilliant team!!

   almost 4 years ago

1. Andy Dunbar ★★★★★

   Really impressed with the level of service throughout the organisation. From Justin who was super responsive and helpful all the way through the sales process to Reuben who has taken over on the management side. It wasn't the easiest transaction with some challenges along the way and CityRise was great all the way through. Definitely recommend and I'm now looking to do my next purchase with them as well.

   almost 4 years ago

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