Forever Nails & Spa

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Reviews

1. Sharon Maxwell ★☆☆☆☆

   Today I went to Forever Nails. Previously Harry had done a great job of my gel manicure and regular pedicure. He said I make your nails beautiful, and he did! But Today I had Fam (or Fan) and I asked for gel manicure and she talked about powder and infils, but I did not understand what she was saying as I have only ever had a gel manicure before. Her English was limited. So I asked for gel manicure. She did my pedicure and was distracted looking around and chatting in Vietnamese. I could see how attentive and caring Andy (who I believe is the owner) was to his customer in the next chair. But Fam (Fan) was not really interested and not thorough at all. I let this go, but she did my manicure, and it was awful, so lumpy. She got so angry with me and started shouting. I felt attacked, and really tearful. I have never been spoken to like this. Andy was lovely and he asked Harry to start again and do my gel manicure. In the end I was there 3 hrs! Andy was apologetic. But Fam (Fan) is in the wrong job. She definitely is not happy and she has anger issues! Sadly I was looking forward to treat myself to a gel manicure and regular pedicure, but left feeling disappointed and upset. I really did not deserve Fam (Fans) anger. Andy and Harry were very kind. But sadly my afternoon was ruined.

   1 month ago
2. Aila Bla bla ★★★★★

   I really recommend Forever Nails and Spa I love the outcomes of the designs they create and they are all so friendly and kind. I’ve been going here for a long time and I’ve never been disappointed.

   1 month ago
3. Natalie Matloob ★★★★★

   Honestly, such amazing customer service! I went back with just two chipped nails, and instead of just fixing that one, he redid all of them and even let me pick a new colour.Highly recommend!

   almost 6 months ago

1. Sarika Rakesh ★☆☆☆☆

   I went it for a nail Polish change, they used that circular tool which rotates while removing the nail polish. He was trying to remove shellac and in the process, cut the skin and it started bleeding. No apologies but he put some sort of powder and I asked what it was and he said its antiseptic. Never going there again and 23 pounds wasted...Nails not even done properly...

   almost 6 months ago
2. Marcia ★★★★★

   I don’t get my nails done often, but when I do, I go here. I’ve had gel extensions, shellac, and pedicures here many times, and they always turn out great! Everyone is very friendly and welcoming when you come in, and they clearly remember you when you return. I’ve got sensitive skin and they take great care to not irritate it when working on my nails and cuticles. I visited today and had the same consistently great experience and was even offered a bottle of water while getting my nails done. Definitely recommend a visit.

   1 year ago
3. Mary Carney ★★★★★

   First time i come to this shop and have my nails done, every body so friendly and they done my nails perfect :-*

   almost 2 years ago

1. Nicola Easton ★★★★★

   Absolutely love coming to get my nails done here. Everyone is so friendly and helpful. I wouldn't hesitate to recommend - best in Kingston

   almost 3 years ago
2. Tilly Archer ★★★★★

   I LOVE MY NAILS!!! I just got my nails done in prep for a wedding and I'm so in love with them! I can't stop looking at them. I showed a picture of what I wanted and they are exactly the same if not better!! Everyone working there is super friendly! I will 100% be going back :)

   almost 3 years ago
3. Eve Archer ★★★★★

   Wonderful experience! Went in for a spa pedicure and couldn't have been happier. We were seen right away and the whole experience was really relaxing, my feet are feeling very soft and happy. I really recommend, even if you're just passing by and looking for a little treat

   almost 3 years ago

1. Waw Stories ★☆☆☆☆

   Unprofessional, inattentive, untidy application of polish, poor workmanship really. I only asked for a simple normal polish. It’s not that hard, I can even do it myself, but wanted to go to a salon where they can get the finishing perfect and more neat. I thought I’d treat myself… but boy was I wrong. Unfortunately I was left with bubbles inside the nail varnish and visible varnish layers that were not equal (only two layers used, but it was misaligned!) so it just looked a mess and then the polish cracked within a day anyway. I was hoping to find somewhere to give repeat business to, but after the rush job I got and disparaging tone from the main guy Andy, who made me feel uncomfortable by saying patronising things loudly so everyone could hear, I wouldn’t ever want to go back. I just wanted my nails done in a happy place.

   almost 3 years ago

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