Dilly~Dally Nails

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Reviews

1. Jeevana ★☆☆☆☆

   I don’t usually write negative reviews, but I feel it’s important to share what happened at Dilly Dally Nails. I was charged £45 for short acrylic nails, which felt expensive, but I was willing to go ahead. During the appointment, one of the staff was a bit rough doing my nails and accidentally cut my skin instead of the cuticle, and my finger started bleeding heavily. They even thought it was me who did something but I said no? And I mentioned the tool they used cut my finger. It continued bleeding throughout the appointment, and a few other nails turned red and started throbbing. They wrapped the finger in cotton and tried to clean with some sort of solution, but there was no proper apology or acknowledgement of how serious it was. Despite the injury, I was still charged full price, even though they couldn’t finish the nail on the finger that was bleeding a lot. They told me to come back another day once it healed which is completely fine as my finger did need to heal however with their service to pay full price for what was caused I was in shock. I didn’t know what to do and especially when I left during closing time I was respectful paid in full and left. But when sharing this to my friends and them seeing my finger with the blood dried and the cut and me just having a finger with no nail, they were in shock to hear the service here too. They told me that I should have asked for a heavy discount and were not happy to hear this either. When I returned for the follow-up appointment, I had an 8pm booking, yet I waited 20 minutes while another customer was being worked on. Considering I was only there because they injured my finger, being made to wait again felt really disrespectful and especially when it was one nail I thought they can easily start on mine when waiting for the previous clients' nails to dry for example as one of the staff was standing there just chatting away. My friend was with me and was also quite shocked that I was waiting for so long especially when I had to come for a mistake they made. I wasn’t expecting special treatment — just basic consideration. I left feeling disappointed, uncomfortable, and honestly quite shocked. Honestly appalled.

   almost 3 months ago
2. Nevie Jackson ★★★★★

   I went to dilly-dally today with my wife and I must say it was the most impressive nail shop I have ever been, the customer service was out of this world, they make you feel really welcome and at home so I would highly recommend going to this nail spar

   almost 4 months ago
3. Helen French ★★★★★

   Loved my first experience and I will be going back!

   almost 3 years ago

1. Alessia Ciarletta ★★★★★

   Love love love Julie. I can't recommend dilly dally enough. Julie is amazing. Makes me feel welcome everytime I'm in the salon. My nails never looked so good and healthy in a such long time. The salon is very cozy but most important CLEAN.I was looking for something like this in a long time and finally here she is. You never get bored if you come to Julie. I wish I could give more stars.

   almost 3 years ago
2. Teresa Molano ★★★★★

   A wonderful place where you can have the best treatments, clean, friendly and don't rush! Highly recommended

   almost 3 years ago
3. Jo Riordan ★★★★★

   Lovely nail salon, Julie is so friendly and helpful. My nails have never been so good. Relaxing place with good conversation. 10/10 would recommend to anyone

   almost 3 years ago

1. neve oconnor ★★★★★

   such a good nail shop!! i’ve had numerous services here so far and every one has been excellent, Julie is so kind and always helpful, i recommend this shop 100%

   almost 3 years ago

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