Landlords Direct Ltd Real Estate Agent in Mansfield, Mansfield Woodhouse

Reviews

1. Mary Ameyaw ★☆☆☆☆

   DONT RENT FROM THEM!!!!! DONT RENT FROM THEM!!!!! DONT RENT FROM THEM!!!!!! Very bad people. Kris is the worse person I have ever rented from. He is rude and money hungry . He never let me view the property before moving in. There is noise in the house. he is threatening me with court. They harass their tenants even worse conditions. READ AND CONSIDER OTHER LETTINGS FIRST…. Landlords direct RETFORT IS AWFUL

   almost 10 months ago
2. Michael Shaun ★☆☆☆☆

   This company are so rude dishonest prejudice And discrimination A director paid his deposit and upon moving in was asked if he could afford it ..that's Latin for pre judge prejudice I am half Scottish half Jamaican upon being spoke to rudely and also being promoted for rent before the end of the due date I.expressed my feelings that this felt a bit like Institutionsised racism or closet the Manager never re assured me it wasn't he said "shut your face"we gonna ask you to leave several times And said to make a joke of racism slavery and the racism I have endures being the only black child in school in the 80s He says I feel you are racist We then met a manager Jess explained our experience she said she would inspect our office and if we moved out Immediately our deposit 1264 and rent 750 paid in advance would be returned They then avoided calls made up.lies and are currently attempting to steele 3000 they said and asked us if we could afford rent we could but could not put up with kris who acts like a diva not building manager Unprofessional And prejudice and very rude And they obviously don't know a day's hard work in the unforseen circumstances you would refund and apologise the fact his direct at the limes and Yorke street allows this i think they to are closet racist I'm deeply upset by this experience The money they have stole was our money for another building This is the worst and only bad experience I have ever had with a business landlord

   1 year ago
3. Steven Benn ★☆☆☆☆

   Absolutely shocking communication, I rented through them for close to 2 years and getting in contact with anyone is close to impossible. Sent emails are ignored, and trying to speak to anyone on the phone results in being sent to voicemail for them to respond to at their leisure, if they ever do. As far as I am concerned the entire business is a joke, if there approach to customer care is ignoring them in the hopes that people will disappear then the whole organisation needs a culture change. After repeated warnings and requests to resolve my issue privately I'm now forced to leave a review in public forum.

   1 year ago

1. D I ★☆☆☆☆

   Edit for the replies they have made . It's not clean any day. It's disgusting. The pictures are of mine and are fresh new ones. I've over 450 pictures of this kitchen in the last 3 months. If anyone wants the 450 pictures I will send them the 450 pictures because it's you the landlord who is lying not me. The so called cleaner only cleans the sides and floor. They never look at the oven so it doesn't get cleaned. No one has complained? I've emails sent to you about the state of the kitchen. I can have these put in a pdf and sent to anyone who wants proof. Again you're lying once again. It's Absolutely disgusting here. It's just filthy every where. Absolutely disgusting from start to 3 months being in here. I only have 3 months left and I'm going to get out as fast as I can. In the last 3 months, I've multiple items stolen stolen off me. I've reported to the landlord and they seem to not care at all. The landlord actually said a random person off the street is entering the property and stealing off everyone here. Any excuse to from them so they don't have to lift a finger or deal with the thieves in the property. This is a 14 bedroom HMO and the internet they have is talk talk 5g. Were in the country side. We get 50 MB download speed for 14 people. It's barely enough to stream something. It isn't even strong enough to reach into the kitchen for signal, It's probably just as cheap to get super fast broadband. If you ring the office they will 100% ignore it. They don't ever answer the phone to you. When I moved in 1 washer didn't work for 1 month, hot water didn't work for about 2 or 3 weeks, electrics went down all the time and still does, lights don't work as most are broke. There is so much black mold everywhere, bathrooms walls floors ceiling, kitchen walls inside cupboards, the doors to the property are unsecure because the landlord refuses to pay for new locks due to lock being broken when I moved in. The kitchen is filthy everyday. There is just me who cleans up after myself, the rest of the tenants just leave it and barely lift a finger to clean. Two ovens filthy, 5 full sides filthy, floor in kitchen and seating area filthy, everywhere is disgusting. There is rats in garden due to tenants throwing food in the garden but the landlord again doesn't care. One fridge had been left unplugged and had mold in it too. The landlord does not do check so be prepared to live amongst drug users and alcoholics who steal anything from you. Landlords direct will just ignore you. Phone calls, emails etc. they will just ignore you. Nothing will get them to contact you back. I drove all the way to Mansfield to their building to get hold of them once. 30 min drive each way. Pics are what I've to deal with every other day. It's absolutely disgusting here in their property. It's Friday and I pay rent on Friday. Today I receive an email and text threating me over rent that needs paying today. Yes literally threating me in the text and email. I've paid rent every week and owe £0 to them. They disgraceful landlord and just avoid their properties. They also use other names on other sites to trick you into taking a room with them. Do your homework before committing to a property or bedroom with them.

   1 year ago
2. Maciek Zwolski ★★★★★

   Its not a bad letting agency actually, they helped me as much as they possibly can.

   almost 3 years ago
3. James Oliver ★☆☆☆☆

   An absolutely disgusting company. They lie, they won't assist you with maintenance or repairs and at the end of it all you won't see your deposit back with Petty excuses. Avoid this company at all costs.

   almost 3 years ago

1. Crystalny Amala ★☆☆☆☆

   Disgusting, money grabbing extortionate con artists!!! Hopefully you’re reading this review before you’ve rented off them, as I should have done. Unfortunately for me I didn’t. If I could offer any advice it’s that you DO NOT rent from landlords direct, a lot of stress and hassle will be saved.

   almost 3 years ago
2. Ben Fletcher ★☆☆☆☆

   Absolute joke of a company. Fix nothing that breaks. Turn up and let themselves in whenever they feel like it. Ignore all forms of communication unless it's about paying rent. And like to steal the grants given to struggling tenants. Unapproachable. Unprofessional. Unlawful. How this company still exists is beyond me but please people be warned.. **********AVOID**********

   almost 3 years ago
3. J P ★☆☆☆☆

   DO NOT USE I realise that Google reviews are mostly from people who are dissatisfied with a business, so can be unrepresentative, but this is an exception. For your own sanity, please avoid these people at all costs. Our house had damp for about 4-5 months in which I was living there. As Landlords Direct do not have a contact phone number (and it's difficult even to find an appropriate email address to contact), I followed their instructions and informed them of this very early on. They took 4 months, right before I was to move out anyway, to address this. On top of that, when I was due to move out, they said they would waive the rest of the month's rent as they had found a replacement tenant. I foolishly took them at their word, left and didn't pay anything more. Since then, they've been hounding me with emails and threatening me with a CCJ for money that we agreed I wouldn't need to pay. That's disregarding the fact that they already broke the tenancy agreement (and the law) by not making reasonable repairs to the house. I've told them to leave me alone and attempt to use a modicum of common sense. I doubt they'll pay any attention, but then I'll just have to take them to court. Still have the timestamped photos and records of contacting them. Spend an extra week or two looking for somewhere better. You won't regret it.

   almost 4 years ago

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