ASDA Pharmacy

Reviews

1. Brooky 8985 ★☆☆☆☆

   Been ringing the pharmacy now for 3 days to see if my medication is ready as I ran out on monday and still no answer. Not even the text saying its ready to be picked up. If anyone is thinking of having asda pharmacy as their nominated pharmacy, bit of advise: look somewhere else, I surely am now

   almost 9 months ago
2. klashnekoff uk ★☆☆☆☆

   So I used the online Pharmacy yesterday to order a prescription. Pretty straight forward process and I could pick any Asda Pharmacy I wanted. I used to use Lloyd's religiously however with them now gone, I figured Asda couldn't be much different. The website said the prescription was in stock at my chosen Pharmacy and I just had to wait for the confirmation email that arrived this morning. That also said it was in stock at my chosen Pharmacy and was available to be collected. My husband went to collect it. The Pharmacy was closed, assuming for lunch? Anyway, the website stated different opening times to what was actually available. No big deal, but as it was close to school run time, he figured he'd come home instead of waiting in the car another hour. So we returned in the evening, to find out my prescription isn't actually in stock at all but they could order it for tomorrow, no actual details just it *might* be available either in the morning or afternoon. The Pharmacist did then try to look into whether there was anything else available with the same active ingredient. He did find something else, however it contains a synthetic ingredient rather than the real one which would actually be dangerous for the heart condition i have... which is detailed on my prescription application. Good job I have the knowledge of what I can and can't take! That saved me what would likely of been an a&e trip tonight. I asked whether I could transfer my prescription to another Asda Pharmacy, I'd be happy to drive and pick it up where it is in stock to save me missing any pills and being ill. Strangely, that can't be done, I'd of had to re-apply for the same medication, pay again and then hope the website and email are accurate when it says "in stock". So I've opted to wait and hope its available tomorrow. All seems very disorganised with inaccurate information. I shall absolutely not be returning and wouldn't recommend it to anyone. A shame, during a time when Drs apps etc are so difficult to get (hence me buying a presciption that would be free on the NHS), a Pharmacy we could rely on would have been ideal .

   almost 2 years ago
3. Connor Collins ★☆☆☆☆

   Run by idiots, don’t know what they’re talking about and only do the job for a power trip. They take your money and then DENY you healthcare. Absolute joke needs tearing down and the people in it made redundant. No idea what gives them the thought processes behind their decisions. UPDATE: They can’t even answer the phone so don’t put too much pressure on them, they struggle with basic tasks…

   almost 3 years ago

1. Michelle Montgomery ★★★★★

   The pharmacist here is always so rude. He does his best to ignore you but when he does serve you you are made to feel stupid and most times he won't give you what you have asked for saying they have run out. The lovely lady who helped me this morning should be in charge. She asked appropriate questions and even though there was people behind me she did not rush to get me out the way. She was polite and very good at her job. If I see the male pharmacist is on I go elsewhere.

   almost 4 years ago
2. 1mandyrose1 ★☆☆☆☆

   Very rude pharmacist. 3.55pm would not serve and insisted that he was closed. No explanation given.

   almost 4 years ago
3. Daniel Greaves ★☆☆☆☆

   Just had a really bad experience with the Asda Pharmacy in Tamworth. My wife phoned the Peel Medical practice around half 9 in the morning for a prescription for my Son who has chicken pox. I didn't go straight away as its always best to wait so it gets there in time. I arrive around 1pm to be told that the Pharmacist is out for lunch and medicines cant be dispensed without his presence. Ok not heard that before but okay ill pop back. Its not worth going home to just come back so I waited in my car. I let 50 minutes pass to be polite and make sure he is back. I pop back to the counter where the pharmacist has returned but then immediately goes into the private room on a phone call leaving the assistant not being able to find the prescription as she needs his assistance. I understand the need to take calls but if this was a work call take it on the shop floor, if it was a private call you've just had a lunch break when you could have made or taken it. 15 minutes go by with the assistant seemingly going through trays randomly trying to find the prescription. The pharmacist then appears from the private room does not acknowledge me at all and speaks to the customers behind me who have also had to wait whilst he finished his call. At this point I'm not particularly happy with the service I have received (that's me being polite) I am then told by the assistant that the item isn't there and needed to be ordered so will be ready by later that day or tomorrow morning.............. You mean you couldn't have told me that at the start so I could have gone home and looked after my Son whos not well? Even if you couldn't dispense the item because of some ancient pharmacist code that only they have the power to literally hand me a paper bag with the cream in it you could have checked it was actually there and save the now over an hour wait. Awful service. I will do everything I can never to use them again.

   almost 4 years ago

1. Michal Skrzypek ★★★★★

   Pharmacist staff go out of their way to help, many times the doctor's have mixed up the prescription and the pharmacy team has always helped me out to sort the error.

   almost 5 years ago

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