Toolstation Sutton

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Reviews

1. mark cooper ★☆☆☆☆

   The staff are lovely manager blatantly lies to your face and staff look un easy as he is doing it Manager comes over very rude and abrupt and has no customer relations skills

   almost 2 months ago
2. Charbel Noun ★★★★★

   Professional friendly and helpful staff They go all the way to help you find what’s you are looking for. Best wishes All

   almost 3 months ago
3. oksana lat ★☆☆☆☆

   I'd leave a minus star if I could, terrible customer service in this branch, and from someone claiming to be a manager. Luckily staff in Leatherhead branch is very helpful.

   almost 4 months ago

1. shazz muhammad ★★★★★

   Soon as I walked in greet with smile and served. kaine who was an absolute gentleman help me find those items in right sizes.

   almost 5 months ago
2. Antonio Sofia ★★★★★

   Fantastic shop with great quality products at excellent prices! The service is always top-notch—staff are friendly, helpful, and genuinely happy to assist. A special shout-out to Kyle and Matt, who consistently go above and beyond to make the shopping experience pleasant. The Sutton branch is by far my favorite location. Highly recommended! 1st Property Specialists Ltd

   almost 8 months ago
3. Trevor Smith ★☆☆☆☆

   5/4/23 staff to busy talking and measuring the store front then eventually 1 of the 2 get on till calls me over he he decides to serve some one else who came in after me rude unhelpful need customer training course and this was not click and collect counter

   almost 2 years ago

1. alex smith ★★★★☆

   Matt always delivers great customer service. Quite often members of staff don't know the product or purpose.

   almost 3 years ago
2. Mark Devarajan ★★★☆☆

   Honestly, it looked like they had been forced to work. missurable faces and poor service. The person who served me was helpful though

   almost 3 years ago
3. London Roof and Guttering ★☆☆☆☆

   Order parts online drove 15 minutes from site to store do round trip 30 minutes. Collected setvice a little slow, seems to be the norm these days with Toolstation no staff on counters, click and collect till pointless as they seem to slways only have one queue, sometimes till taken up by a customer requesting to look at many items beford purchasing ( really quite annoying). Anyway got back site and the store staff had picked the wrong items, ordered rainwater gutter running outlet and ead given stop end running outlet. Do these staff know what they ard doing. Toolstation if you are offering a service whereby the customer relies on the store to pick it surely you be getting this right. This has now cost an additional 30-40 minutes time travel fuel and delaying my scheduled for the day. Really poor service from Toolstation.

   almost 3 years ago

1. F Raj ★★★★★

   Great Place for Your Building and DIY needs. Thing I like is that they can email you, your Invoice. This enables you to, easily find it, if required later.

   almost 4 years ago

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