It's wonderful to hear that the prices are appealing to you. I'm also pleased to know that the staff is providing great assistance and support. This level of service can truly enhance the overall experience. I hope you continue to have positive interactions in the future.
This store really impressed me! It’s very neat and tidy, and the staff were extremely helpful. They guided me to my product quickly, and everything I needed was in stock. Highly recommend shopping here!
went there to buy some fresh products and have to say amazing place to shop. The staff was extra ordinary and supportive. The ambience of the place was calm and peaceful which made my day. Highly suggested to go Asda wealdstone for good experience.
Staff name : sneha time 13:45 (approximately) Date - 6 October 2025 "I recently had a terrible experience at Asda that I feel compelled to share. The customer service was shockingly poor. The employee who was supposed to assist customers was too busy using her phone to pay attention and making rude faces to everyone When I approached her, she was incredibly rude, directing me to use the self-service checkout instead of assisting me at the customer service till. This is unacceptable behavior, especially when the purpose of a customer service desk is to provide assistance and support. I hope Asda takes this feedback seriously and improves its customer service training."
The shop is clean and tidy. Parking behind the shop with 1 hour free parking limit. Limited spaces and tight to park. It has good food choices. Sometimes checkout can take a while when is full of shoppers. The staff is nice and helpfull. The price could be a little lower especially on the bio product range. At the self-checkout you can pay by card or cash. Next to Asda you can find other shops, the post office which is 2 minutes walk. Above the shop you'll a gym.
Dear Tasha I’m unable to give a new review that’s why I edit in same one I bought 2 bag of donuts £1 each and 2 biscuits I paid by Apple Pay After 30 minutes I knew about I bought extras snacks so far I came to return 1 donut and 1 biscuits which cost £1.5 something but choudry was not scanned my scanned my product he shakes in front of scanner in wrong side but he was cheated me “he told machine was not scanned sorry we can’t give refund “ I went to return my things but he wasted my time by searching something and told the system was not scanning this products I don’t know whether the people was not paying by their pocket
This is the third time , I have faced a same issue. Being a student we look for cheaper and better product because of which we calculate and choose a product accordingly. But in this store whenever I select a product , stand in a queue for billing and than when I scan the product it says totaly different amount what is mentioned against the product label. Again I need to check the product and join the queue, which waste my lots of time. Labelling of product price are not done properly, it always differ from the scanning machine price. As you can notice in the attached pictures which cheese I have picked and what price the product label says and what price has been charged.
They lose my George item first occasion, on replacement, I’m currently waiting 38 mins and they can’t find the replacement. The store often is short staffed and the staff, whom are friendly enough are grossly incompetent. This is actually the worst store in all of England I’ve experienced.
Never very much choice options or what I actually need. Very limited stocking. Never in line with other asda supermarkets. Shocking security staff, a guy barged past me and quick walked out of shop set off alarm and ran a few customers were laughing at how obvious he was and I witnessed the security guard on shift almost slow motion limped to door watched and did hand gesture of "forget it" and sat back down in his booth almost no effort whatsoever to even check cctv. I do now this guy in particular is a regular shoplifter in other shops too, but rather than accept it the appropriate actions need to be actioned and him caught and police called, and hopefully the appropriate punishment for his brazen ignorance. If we are going to accept and allow it why not everyone not bother to pay for their shopping.
The service is very bad. I just wanted to collect a parcel from the collection point and had to wait for over 20 minutes in a queue of people paying for shopping. They really need to have someone dedicated to collections to be able to help customers!
Asda Wealdstone Supermarket is located at 35-40 High St, Harrow HA3 7AE, UK
You can contact Asda Wealdstone Supermarket at +44 20 3770 3817
You can find directions to Asda Wealdstone Supermarket by following this map link
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