Lidl

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Reviews

1. Konrad Rudnicki ★☆☆☆☆

   I am beyond disappointed and honestly disgusted by this place. I purchased a sealed steaks from this shop with an expiration date still three days away, only to open it and be hit with a strong, rotten smell. The product was clearly spoiled and unsafe, despite being sold as fresh and within date. When I returned to the shop today , I was flat-out refused a refund for one reason only: I didn’t have the receipt. This was despite the fact that the product was clearly from this store, and despite the fact that the issue was product quality, not buyer’s remorse. Let’s be clear: selling spoiled food and then hiding behind a receipt policy to avoid responsibility is unacceptable. A business that cares about customers and basic hygiene would take accountability instead of dismissing a legitimate complaint. This experience shows a complete lack of quality control, customer service, and integrity. If this is how they handle spoiled products, I seriously question what else is being sold past its safe condition. I will never return, and I strongly advise others to think twice before buying anything here—especially meat. Buyer beware.

   1 month ago
2. Damien O'Brien ★★★★★

   Always come here to do the weekly shop. Constant low prices and great quality food. Can't complain about any of it. Perfect shop, will definitely keep on coming back here and would definitely recommend.

   almost 2 months ago
3. Gd 12345 ★★★★★

   This is my supermarket of choice and the team are always friendly and helpful. Today I was assisted by the deputy store manager Dimitrij. His customer service skills are excellent - he helped me without a second thought and with a great smile. Thank you!

   almost 2 months ago

1. Magdalena Lenartowicz ★★★★★

   I love Lidl in Chessington! The store feels more spacious, and there are plenty of parking spaces. They always have great availability, and I can find everything I need for my daily shopping—all in one place.

   1 year ago
2. Sophie Lucas ★★★★★

   The store has reopened on Thursday following closure for a refurbishment. The store has opened with additional car parking spaces, newly installed self checkouts and an updated modernised layout. The store team were exceptionally friendly and customers were visibly happy the store has re opened. Highly recommend!

   1 year ago
3. John Tindall ★★★★☆

   This is our goto local store. We like it for the Lidl brand and pricing. The car park is often very busy but we have never failed to get a spot.

   almost 3 years ago

1. Neil ★★★★☆

   A decent sized shop with a good amount of parking. I was able to get what I needed with minimal hassle. The queue at the tills were long, but they quickly opened up more lanes to help with the volume of customers.

   almost 3 years ago
2. Koja Koji ★★★★★

   Young man called ayan was extremely helpful and respectful. He helped my aged mother pack her shopping and also carried it out to the car for her. Amazing customer service even though the shop was super busy. We were very well looked after. The whole team is very welcoming and friendly, even though sometimes their facial expressions show they are under pressure. Never the less they always do their best to help. Car park is always busy and it can take forever to find parking but once inside the staff always try their best to help. Very good experiance and i always prefer it iver other super markets.

   almost 3 years ago
3. John Waters ★★★★☆

   Just a rapid visit, but easily able to find most of what we needed for our kids Light Party, fresh fruit, sweets cakes and biscuits. Good prices too.

   almost 3 years ago

1. Kazi Juwell Abbas ★★★★☆

   A good decent sized store in the Chessington Area with a small car park. COmpared to the amount of Customers they have everyday they need to upsize or manage their parking area. Disable and Parent / Child Parking available. Like their products as well as their price. Store Staff and Management need good training in terms of Customer Service. Need to be a bit more polite. They need more staff at the tills during busy times.

   more 6 years ago

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