just terrible service. The person took it upon themselves to send my prescribed medication. They ended up sending it to the wrong place and refusing to give me my money and my doctor's prescription!
My partner and I find all the staff and the pharmacist very helpful. Our nomad boxes are always ready in plenty of time, and we receive text notifications. So, no complaints. Highly recommend them.
Recently had a repeat prescription fulfilled. On picking it up the doctor had requested me to have a blood pressure test. The manager administered the test and recommended a 24hr ABPM and booked me in. Equipment was fitted, test completed, results good and normal. The staff were very helpful.
Last few visits I've been helped quickly and my prescription has been there ready. Hopefully they can keep this up!
Was organised a few weeks ago a young lass was serving and dealing with people quick I think its changed staff again and its chaos again that elderly lady that serves cant cope have the time she needs help
9 times out of 10 they never have your prescription ready, even after waiting weeks for it. One time I went in and they said they had no record of me, even though I had just came here after coming from the doctors who put it through for me. Everytime you go, you're in a line with angry people who don't seem to have their prescriptions ready either, it's a joke tbh.
I wouldn’t even give it a 1 star, but have to So that I can write a review. I have been waiting for over 4 weeks now for my medication, which they themselves confirmed when I called that it was ready for me to collect. I even double checked that we were talking about the same medication. Last week, I called the doctors and asked if they had sent the prescription as the pharmacy was saying now that there was nothing there in my name; The receptionist at the GP called them and then called me back to confirm it was ready to collect again. I then, went it collect the medication but then they had changed their opening times, I work full time in a school so it’s hard to get there with their “new” closing times. So my mum went, got sent back with the wrong prescription, medication that I had back in February. Then another call was made to confirm that the medication I NEED was there, they confirmed this. I went yesterday, they now make you wait outside, this was after 4pm, and you have to knock on the window. You’d think they’d have a doorbell or something.. nope. But, walked away with no medication again, because they had nothing there in my name, AGAIN. Called GP explained it all, and then asked to changed to a different pharmacy.. I have now :D
Absolutely disgusting service!! I have waited a whole week for my repeat prescription. I need my medication regularly (hence the term repeat). The staff blame lack of staff through sickness-new computer system- in fact anything and everything. The opening hours are 10am to 1pm then 2pm to 4pm. Maybe working on prescriptions before the shop actually opens or after it’s closed would be helpful.
LloydsPharmacy is located at 292-294 Handsworth Rd, Handsworth, Sheffield S13 9BX, UK
You can contact LloydsPharmacy at +44 114 269 2461
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