I wanted to share some feedback about our attempt to enter the club last night. Your security team was genuinely friendly and respectful, which we appreciated. Unfortunately, the person responsible for managing the entrance was extremely rude to us and made us feel completely unwelcome — despite the fact that we were a well-dressed group of women simply looking to enjoy the evening. It also seemed like there was an attempt to charge us for a spot at the bar, which didn’t make sense and felt like an unfair way to take advantage of guests. The experience left a very negative impression, which is disappointing given the club’s reputation. We hope you take this feedback seriously and ensure that future guests are treated with the professionalism and respect your venue should stand for!
Contacts & Location
📍 Address: 11-12 Walker's Court, London W1F 0SD, United Kingdom
📞 Phone: +44 20 7434 4374
🌐 Website: theboxsoho.com
Photos
Reviews
-
T. Torööö ★☆☆☆☆
-
Isabella Costa Carvalho ★☆☆☆☆
I didn’t have a reservation, so I told the security guard and he pointed me to a queue to get in. After waiting in it for an hour, when it was finally my turn, they didn’t let me in because I was alone. Ok, they could’ve mentioned that earlier. Then, they didn’t let a couple behind me in because the woman had her socks showing — apparently, she wasn’t wearing the “appropriate shoes.” An absolute joke! The security guards are rude and treat you like you’re nothing — even though you’re someone willing to spend money inside. Lots of people cut the line, but if you’re not famous or rich enough, it doesn’t matter who you are. It’s just another club in London, but they think they’re too good to have you inside.
-
forsycja 14 ★☆☆☆☆
My friends and I had a very disappointing experience at The Box last Saturday. We spent over an hour waiting in line, only to be told at the door that we weren't going to be let in—without any explanation whatsoever. To make matters worse, when we tried to ask the man at the door (the one with the hat and mustache) for clarification, he just rudely walked away from us without offering any answers. It’s frustrating to wait so long for no reason, especially when there’s no communication or courtesy shown. Definitely not the kind of service or respect you’d expect from a venue like this. I would not recommend this place to anyone, and we won’t be returning.
-
Eden Valente ★★★★★
Didn’t know what to expect but every expectation was exceeded. The show was insane, would recommend going for that alone. Shoutout to Brandon and the other promoter’s they were super accommodating, really nice atmosphere overall! Also security by the toilets and on the door to the smoking area were lovely too which isn’t something I see a lot of.
-
KGJL85 ★★★★☆
What an experience! The show was amazing and the dancers so talented. Not for the faint hearted as flesh will be shown! Security and hosting staff were friendly and accommodating. A small venue which adds to its magic, lots of opportunities to bump into beautiful people
-
Irene Rossi ★☆☆☆☆
I give one star because zero is not possible. It is believed to be the best club in London when inside there are only low quality people and music, not to mention the "manager" a disrespectful and rude girl who seems to be there to show herself rather than work. I would never go into this place again even if they paid me. Choose other
-
Lukas ★☆☆☆☆
I Would give zero stars if I could. Very unorganised, As a very well connected manager in the entertainment industry who is currently touring with a known artist I will not be recommending this to anyone. The rest of our group was let into the venue but however security would not let myself (guy) and partner (Girl) in. The security were all on power trips and would not listen to anything I was trying to converse with them they were extremely rude. After finally getting into the reception area and dropping our coats off the security on the stairs would not let us through to the entertainment section, he said we needed a stamp but no one was around to even give out the stamps we stood there for 30 minutes inside by ourselves and the bouncer letting many girls up stairs WITHOUT STAMPS ON THEIR HANDS but paid no attention to us. In the end we ended up leaving and managed to ring the rest of our group to also leave in protest leaving the venue loosing money on drinks. As a touring manager I do not expect this from a venue like this unsatisfied with the whole night, what a waste of time, I will be making this aware to other tour managers coming through the U.K. to no accept an offer for their artist if approached by this venue or team. I would recommend people to disregard other ratings on this venue more than 3 stars as they were probably paid or work/worked for the venue this is so that the overall rating stays high when googled. Obviously we did not manage to see the entertainment but the process we went through was enough to give this venue a low rating. Please note this is not my account.
-
Tom Freud ★★★★★
I think this place is all kinds of special. I’ve been as a guest, I’ve hosted a table and I’ve been honoured enough to do a private hire there too. The staff I dealt with on the private hire side were exemplary. All of them and there were about 30 of them. When we wanted to make changes at the last minute they handled them effortlessly and with charm. The security were friendly, bus boys efficient, bar staff were brilliant, event manager Aisling unflappable, loo attendants were great… really everyone. As for the show. There is no show in London with such frequent changes in line up that more effort goes in to. The content, the lighting, the sound… you wouldn’t want for anything else. If you’re going at peak times and you’re not dressed right, your gang is moody, their attitude is off and you want to drink water at the bar you’re less likely to get an amazing warm welcome. But really all they want is to create the best atmosphere at night and that’s why they have a lot of regulars and keep a lot of staff long term, because it’s an amazing special and unique place in London.
-
Johnny Bedford ★☆☆☆☆
The girl ( although could have been a man ) not sure with reddish hair and baggy blue jacket who decides who gets in and out on a Saturday night is hilarious- high off her face, red hair with most of her teeth missing.. kept repeating to our guests, reservation or guest list or are you just chancing to get in- this place used to be cool about 8 years ago... but now the clientele they let in are ugly and trash... trust me avoid - just on the girl who decides if you get in or not... that should be enough to put you off upon attempted entry..
New Review
FAQs
What is the address of The Box Soho?
The Box Soho is located at 11-12 Walker's Court, London W1F 0SD, United Kingdom
What is the phone number of The Box Soho?
You can contact The Box Soho at +44 20 7434 4374
How can I get to The Box Soho?
You can find directions to The Box Soho by following this map link