Argos Ashton Moss (Inside Sainsbury's)

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Reviews

1. Babar Shahzad ★☆☆☆☆

   I’ve had a very disappointing experience with Argos. I bought a phone that turned out to be faulty, and when I tried to return it, I was treated extremely poorly. I visited two different Argos stores and even called customer service twice, but no one was willing to help me. At one store, the staff were rude and dismissive — one even told me to “run away” instead of sorting out the issue. Despite the phone clearly being faulty and still within the return period, they refused to accept my return or offer any solution. I’ve never experienced such unprofessional service. I expected better from a company like Argos. I’m left with a broken phone and no support at all. I would strongly advise others to think twice before buying from Argos.

   1 month ago
2. G ★☆☆☆☆

   Stop using Argos they treat customers like scum, rang up to see if my order is on site, got generic customer service number instead of the store, WHEN YOU RING THE STORE ,CUSTOMERS MUST GET THE STORE, the woman was totally useless, couldnt understand most of whats she said in her foreign accent, lets have someone on the phone with a strong accent, really clever. She told me I should have pressed 6, the many options I went didnt offer me an option 6. You should be able to ring the store direct, wont be using argos again until you can, the executive who made that decision should be sacked

   almost 2 months ago
3. john norton ★☆☆☆☆

   This branch of Argos were particularly unhelpful in dealing with my issue with a well known faulty coffee pod machine, they referred me to the manufacturer who in turn referred me back to the retailer ! A different branch issued me with a full refund ??

   almost 3 months ago

1. Aaliya Khan ★☆☆☆☆

   Went in to collect item this afternoon and witnessed the female store manager being very rude to customer and his wife who were inquiring about a faulty item. Her tone was unprofessional and she very rude, started talking loudly saying dont speak to me like that and get out of my store, the couple were speaking in a calmy manner, did not say anything offensive, or raise their voice, other people witnessed and thought she'd over reacted aswell. Shame overall as some professional lovely staff there even staff was confused. Not a nice thing to witness, glad i wasnt served by her.

   almost 6 months ago
2. Matthew Dodd ★☆☆☆☆

   Very disappointed in Argos, as I bought a game as a gift on Friday. They slapped the £65 top end price on it, knowing it was in high demand, only for Monday to come round and then drop it to 56. Horrible company to do this to customers especially when it’s a cost of living crisis. Won’t be using them again.

   almost 2 years ago
3. Angela Dalton ★★☆☆☆

   Went in to collect an item from here. Didn't get an hello just a shout yes. Then just stared at me until I asked what she would like. She just said the number. Then went back to staring, then because of the silence (obviously I had no idea what she was waiting for) she said collection number with a huff. Then she went to collect my item l. She brought out my item and stated that she hated it. I said I think it is very cute. She then persisted in pushing the button and said Ew the nose is horrible. I just replied saying by saying that it's a good job it's not for her it's a gift for my friend who loves pigs. I didn't need want or ask for her opinion. When I made it clear no I wasn't interested in her opinion she just carried on. She was really rude and obnoxious and I really tried to keep my patience with her but she was pushing it. Do not recommend buying here. It's not the first time I have heard staff being rude to the customers

   almost 3 years ago

1. Jessica Chen ★★★☆☆

   Customer service can go 50/50 in this place depending on the women.Today for example my partner was stood next to me when I was trying to order using their touchscreen service and a lady instantly went over to him asking if he was okay....erm yeah he is fine next to me.... Then when it came to me trying to pick my order I was not greeted at all! Just a very stern shout to number 3 and when I ask if it was for a water bottle,lady replied back to me with a very rude yes. Not making assumptions here but the staff are either ageist or not use to people of colour. Very disappointing!

   almost 4 years ago
2. Dylan ★★★★★

   I had problems with domestic and general repairs. I was messed around with them for almost a week and because I got my warranty from argos I went in store and spoke to a lady who I believe is called Paige, she handled everything for me and spent over half an hour on the phone to them ensuring I had everything sorted. And on my behalf filed a complaints form. The epitome of good customer service

   almost 4 years ago
3. Trevor Hall ★★★★★

   My wife and her elderly mother visited the store yesterday. They were served by Lewis, who was very helpful, friendly and patient. Went the extra mile, nothing was too much trouble. Lewis was a credit to himself and Argos. Thank you and Well Done.

   almost 4 years ago

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