📍 24-26 Grove Street, Wilmslow SK9 1DY
📍 Address: 24-26 Grove Street, Wilmslow SK9 1DY, United Kingdom
📞 Phone: +44 1625 523320
🌐 Website: boots.com
The chemist has been extremely helpful .Really great service sorting out a problem with my prescription.
In December my daughter went to pick up my prescription for me, but she was told they would have to order it so my daughter asked for the prescription back so she could go to a different pharmacy when she informed them I had a chest infection & needed the antibiotics & steroids that day they suddenly had stock, they don't like you to try & pick it up before they send a text message to say it's prepared even though it's only in a drawer. On Friday I went to pick 3 prescribed items they said they only had 2 and they had to order the other one, I said I would take what was ready & come back on Monday. I waited ten minutes & was told they could not find them, eventually, she opened a drawer behind her & there was my bag & not much else in that drawer. Today Monday my husband went after work to get the ordered item, it was 4:55 when he went in there were 3 people behind the counter but they would not give it to him saying the pharmacy was now closed, even tho I had got the text & it was ready for pick up all she had to do was open the bloody draw & give it to him. I will be changing my pharmacy to Pharmacy2U from now on.The pharmacy people in Wilmslow are hopeless.
They offer big discounts for their loyalty card holders but their antiquated and buggy website won’t let you sign up. When you try to get help from the staff they are unhelpful. No wonder the chain is going down the drain. The shelves are half empty as well and the store doesn’t seem to be well stocked. Fortunately there is Holland and Barrett on the opposite side of street.
On Saturday the pharmacy closes at 4pm. I didn't know that, so when I arrived AT 4:15PM to collect my prescription the staff couldn't serve me. Completely wasted journey. Not impressed. How could I have known this in advance?
Went to buy a few perfumes today. It happened that the lady sold me a wrong one because the package was very similar with the one I asked for. I only realised when I got home. I went back to the store and asked for the return. She changed the perfume for the right one. The only unfortunate thing is that I had to pay Uber to go there and do the changes so I did spend more than I expected. She was very lovely and patience with me and apologised for the mistake. I will definitely go back there and she is a nice person! ☺️
Boots the best Excellent service helpful staff Medication was dispensed and delivered on time. Nita is very good Good selection make up
Expensive compared to superdrug which is literally around the corner,not much choice, pharmacy staff were overheard being rude to a customer who obviously was confused, disappointing overall.
Pharmacy CLOSED on Sundays If the pharmacy is closed the store should not be open. Electronic prescriptions often not processed on the day they arrive.
Smallest of the Boots stores near to me, but convenient on this occasion....well stocked and very friendly helpful staff
Nita snd the pharmacy team are so professional ,helpful and caring. Always delighted with their help. Thank you
Boots is located at 24-26 Grove Street, Wilmslow SK9 1DY, United Kingdom
You can contact Boots at +44 1625 523320
You can find directions to Boots by following this map link
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