H&T Pawnbrokers Preston

Reviews

1. syam jyothi ★☆☆☆☆

   Very disappointing experience. The staff were rude, ignored me, and acted disrespectfully throughout my visit. At no point did they make any effort to communicate properly or offer basic customer service. I left feeling uncomfortable and undervalued as a customer. This kind of behaviour is unacceptable for any business, especially one that deals with people who may already be under stress. I hope management takes this seriously, because no customer should be treated this way.

   almost 7 months ago
2. EC ★★★★★

   Came to this place to use Western Union. The young man who served us was outstanding in his manner of customer service and most capable and knowledgeable. An excellent service and most reassuring. Highly recommended

   almost 7 months ago
3. Ann Bond ★★★★★

   Always very helpful when I'm getting my holiday money. Lovely staff to deal with.

   almost 7 months ago

1. Staci Garratt ★★★★★

   I've been coming here for years n I find the staff very helpful n friendly A++++

   almost 9 months ago
2. Simon s ★☆☆☆☆

   The Store manager phoned me today with a complete unnecessary attitude problem despite previously spending thousands in this store. I Was in September 2021 for what was my second high end purchase, spending in excess of £8k and I wasn’t prepared to deal with her back then due to altercations on my first visit when I spent over £5k More recently I reserved a third watch to view over Christmas 22 and due to bank holidays etc they had only held it for 3 working days when received a phone call asking if/when I was coming to view or buy. She then started shouting over me and being utterly disrespectful. This level of service is completely unacceptable when their business is trading high end jewellery. Previous comment on here about the store manager is absolutely relatable, warranted and valid given that their customers are trading in huge, thousands of pound transactions and we’re being treated like we’re second class citizens. This is an absolute disgrace! I’m a genuine customer and can hopefully buy the watch to add to my collection but I’m not prepared to be treated with such abruptness and disregard

   almost 3 years ago
3. Joanne Lloyd ★★★★★

   Meat lovely lady call sue she was fantastic could not of ask for a caring person than her so just would like to say thank u and I am so appreciate

   almost 3 years ago

1. Matthew Mcfarlane ★★★★★

   Used a couple of times now. Cannot fault at all. Staff are really helpful and honest. The company is open and honest in all their dealings with you. Super simple and easy process for their buy back and also for their cash loans. Great range of watches and jewellery and if they havent got what you need in store they can search nationally for you and have delivered to store. Fantastic shop to use, 5 stars from me!!!

   almost 4 years ago
2. Mike Gelder ★★★★★

   Called at this shop yesterday looking for some help about a wedding ring. The guy who I spoke with was exceptional, top customer service. Very friendly, lots of recommendations and explained very clearly what he was able to do. The best response out of all the similar shops I spoke to.

   almost 4 years ago
3. Daniel Clarke ★☆☆☆☆

   Sales assistant was very friendly. Until the passive aggressive, rude and rather loud manager intervened for seemingly no reason. Lost my custom. I never write reviews, but this manager needed one. Won't use this business again.

   almost 4 years ago

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