Just what my little girl needed. Instructors are in the pool helping and assisting, rather than shouting from outside the pool. Ben and Darcy are great. Very personal assistance to our little one and worth every penny
Comes across as uncaring towards children’s needs. They don’t allow parents poolside for obvious and completely understandable reasons (not enough room). My daughter (4 yo and new to swimming) has been distressed at the start of some lessons (scared of pool depth) and asked one of us to stay close by. I’ve left the pool area quickly once I can see she’s settled in. Just received an email telling me this is not allowed under any circumstances. I have explained her initial distress and tried to come to a compromise, but disappointingly been told to leave if I didn’t like it! This feels weird to me and I’m not happy to potentially traumatise my child when all she needs is a bit of support and comfort. She’s four! Think carefully if you have a sensitive kiddo.
A mixed experience. My eldest has had a positive experience with a very talented instructor (sam), energetic, disciplined, fun & constant. My daughter has had a number of lessons cancelled, often whilst we were waiting to go in, no consistency with instructors & poor time management, often only in the pool for 20 mins of a 30 min class. Trying to get a refund of cancelled lessons is harder than child birth- currently been waiting since 8th June for £79 quid back.
Been coming to this swimming pool for many years. Ben has taken over and it's definitely improved in its client waiting room, TV, customer service and cleanliness. Would definitely recommend again.
My daughter loves her swim class here. Friendly staff and a warm, welcoming environment.
Great place to take your kids to learn to swim, friendly staff, my boy loves working towards his badges. Highly recommended
If you don't know here you wouldn't guess there is a swimming school here. Small groups of students... Decent.
Ben's School of Swimming is located at 1a The Craggs Country Business Park, Cragg Vale, 5TT, Cragg Vale, Hebden Bridge HX7 5TT, UK
You can contact Ben's School of Swimming at +44 1422 888429
You can find directions to Ben's School of Swimming by following this map link