Couldn't get into contact with the company. I wanted to make an enquiries about a parcel delivery that was well overdue by one week. No contact could be made in that department. Only an automated answering service that DID NOT include speaking to a human.
Worst delivery company ever! Ordered something off Amazon that allegedly Hermes/Evri ‘tried to deliver’ - I’ve been sat here waiting for it. (Not to mention I have a Ring Doorbell) The delivery man does this when he knows he isn’t going to be able to deliver on time, so he blames the customer. Had I known the Amazon seller was using Hermes/Evri, I would not have purchased the item.
If I could give lower than one star I would. Your service is truly awful. Didn’t even attempt to re-deliver the following day after missing a delivery. I would be ashamed to work for this company
Lost yet another parcel, not told anybody, lied about attempting to deliver, all because they’ve got no staff, still taking everyone’s money for deliveries and not even telling anyone they’ve lost them 2 weeks before Christmas. Hands down the worst company I’ve ever had the displeasure of dealing with. also would like to add, a change of your business name is like putting a plaster on a severed leg.
This is the main depot where returned parcels go, Hermes is a low cost no thrills parcel company. Who is trying to increase their market share in the industry, good luck to them.
Hermes now changed there name to EVRI. Different name, same bad service. - Delivered a week early, - No 2- hour confirmation or delivery window they are suppose to send you so now idea it was arriving. - Driver made no effort to redeliver - No contract number to speak with a human - No response after filling out the online form to track my order. Disgusting
i do not know if there is any point leaving bad review for this company . they are what they are and they will be . every time i order online before that i ask the sender what parcel company they use but this time i forgot and have problem with these intelligent people. there are 2 signage at the front and back of my building and there are 2 intercom , they still have problems to deliver my parcel after 2 days and 2 attempt . they do not even bother to ring the buzzer or call . thank you for keeping my parcel forever. you can not make people to stay home and not deliver the item. DO YOUR SIMPLE JOB WITH MORE CARE . CAN YOU UNDERSTAND YOU DO NOT SPEAK TO ANYBODY BECAUSE YOU KNOW THAT YOUR YOUR JOB IS ONLY ANNOYING EVERYONE. USE YOUR BRAIN
If I could I wouldn’t even want to give them 1 star. I have no idea why retailers opt to choose Hermes as their delivery service as the price they charge reflects the poor service they offer. I paid for next day delivery and I’ve still not received my parcel 4 days later. They have a time slot via the tracking no of between 11-13:00 and no show from them at all when I’d been waiting for this parcel to give as a gift. Absolutely appalled and the icing on the cake there’s no number to call or contact. AVOID AT ALL COSTS.
Hermes Depot - Birmingham is located at 1A Wood Ln, Birmingham B24 9QJ, UK
You can contact Hermes Depot - Birmingham at +44 330 808 5456
You can find directions to Hermes Depot - Birmingham by following this map link