Warrington Primary Care Psychological Service Medical services in Warrington

Reviews

1. Nicola ★☆☆☆☆

   Discharged by mistake without informing GP or patient. Dangerous esp as crisis referral. This service clearly leaves a lot to be desired. Oh! Admin crying on the phone, literally. Absolutely unbelievable. If you can afford private I would recommend that you go ahead. Extremely long waiting lists which you may have been taken off so waiting for nothing. That is, unless you arrived by boat, previously worked with all male asylum seekers at Paddington house hotel & they are seen within 3 weeks at the very same place which I know to be true as I made the referrals so direct personal experience.

   almost 6 months ago
2. Julie Kelly ★★★★★

   I have had therapy with Jessica Riding.She is an amazing, and compassionate person who is totally reliable when everything else around you is falling apart.She has helped me survive this World and has saved my life.Regards ,Julie Kelly

   1 year ago
3. Mia Davies ★☆☆☆☆

   I tried to explain how I was feeling for the 1 billionth time to try and get some support from this service, instead of responding or giving me a call, they sent the police to my house when I was in work, yes, I should have informed them I was feeling better, and the message was the day before but that's the lengths I had to go to to get some support, otherwise I'm only offered 'online CBT' talking matters sent the police to my house instead of calling me first when I was at work, NOW I HAVE A £500 BROKEN DOOR BILL AND I FEEL WORSE, THANKS FOR PUNISHING PEOPLE FOR REACHING OUT. YOU'D THINK YOU'D HAVE CALLED FIRST :) Great mental health company, I literally feel a million times worse than when I told you how I felt, billing a pregnant lady for being depressed, good job

   almost 3 years ago

1. Peter Farrell ★☆☆☆☆

   Agree with Amanda and other reviewers. This is the front line mental health support in Warrington and it's absolutely abysmal. On first referral I waited 7 months and was offered online anxiety course. It was no help to my condition so I informed them of this. I was sent back to GP and referred again.. 5 weeks from referral and not had my initial assessment. 5 weeks left without a single call to see why I need urgent mental health support. If this was a business they'd be closed without question. Why are our local MPs not getting involved here

   almost 4 years ago
2. Peta C ★★★★★

   Not sure why the bad reviews. From the moment I contacted talking matters, I've felt supported. I self referred for bereavement counselling and was actually diagnosed with PTSD. From first contact to first treatment session was about 2 months, but I was contacted in that time for things like triage and assessments. I've been having CBT for free and the difference has been amazing. I can't praise them enough. If you are willing to have some patience and wait for your treatment (they have emergency numbers if your condition deteriorates in the interim), then I highly recommend the service. My treatment would have cost thousands privately.

   almost 5 years ago
3. pauline wardle ★★★★★

   I would like to nominate jeana white for her care and devotion in these not so pleasant times. She goes past my house most days, all through this lock down, always smiling and always has a word for you. Lovely lovely lady.

   almost 5 years ago

1. Sam Cartledge ★★★★★

   Saved my life once, please help me and save it again for the good of everyone!!!!!!!!!!!!!!!!!!!!!;!!! Please help X

   more 6 years ago
2. cla173t Thornton ★★★★★

   Absolutely tremendous service here . Highly recommended. The therapists are the best I've ever come across and had several counsellors in my lifetime, I can't praise these at iapt enough . The two therapists I saw recognised my trauma and expertly did what they could then transferred me for more help as was obvious my needs warranted more mental health care . Once that is sorted I wish to resume their services . A**********

   more 8 years ago
3. Marcy Darcie ★★★★★

   Been there twice on separate occasions and both times have been amazing. Really helped me with my issues, and the therapists i have had have been lovely. Shame about only being allowed 6 sessions, that isn't the fault of the service though.

   more 8 years ago

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