Although the hotel room was clean and handy for me on the ground floor, it was a little dated. Definitely needs an upgrade to modernise it. Staff were friendly and the hotel was handy to the motorway. Good value for the price.
Run down Hotel needs of alot of tlc, food you get what you pay for so cant complain
Decent room, staff are all real friendly in the hotel and bar, especially Emma in the hotel reception, legend
Nice enough hotel but it's not the nice grand looking building on all the pictures. That's the pub and restaurant. The hotel is behind that and is much more like a slightly old premier inn with rooms that appear to have seen quite a bit of use since last being decorated or refitted. Rooms are clean and tidy but a little tired. The hotel car park is to the side of the hotel and reached using quite a step path which can be slippery if it's been raining so take care walking up and down to the car park.
What a shame. My wife and I stayed here a few weeks ago. The staff were very engaging; faultless. However, we went in to have a light breakfast. Every bowl we picked up was dirty, so cereal was out. My wife managed to fine two clean mugs out of all of them, and one of them had a chip. She sat down with the coffees and I went to do toast for two. I went to pick the top two plates off the pile, just as well as they were stuck together with a lump of dirty food. I then checked every plate and found one clean. I put a napkin on that and went back to the sticky table. The cutlery was dirty. I found a clean knife off another table. Having retired from the police and gone into hospitality as a living for years, not one piece of this cutlery would have got out of the kitchen door at my place.Before anyone could say it was a fluke bad day, everything was exactly the same the next morning. This time we had two coffees and went to a brilliant place up the road for breakfast. By the way, The Mount looks impressive from the road, and my relatives who live close by said it used to be the place to go. Just view it from the road folks. When paint is pealing from windows and door frames are rotten, that's representative of years of neglect.
Flattered to deceive. Bath taps & shower not working. Room heater only pumped out cold air. Food very average & service below par. Accommodation in separate block on a hillside. Flight of steps outside to reach, more steps inside & no lift. Not suitable for elderly, disabled or family. Very poor all round
Staff are wonderful. Good selection of food and drinks. Reasonable prices and offers. Children welcome
awful place with overpriced drinks and a mouse problem. urgently needs a hygiene inspection. left half my food due to flies landing all over it. when i went to the bar i saw a MOUSE running around in the other room by the kitchen. knocked me sick. immediately left with my family. avoid like the plague. you’ll probably get it off that mouse if you don’t.
Great staff, very friendly, welcoming and helpful. Some great draught beers. Plenty of cocktails choices. All reasonably priced. Food (buffet) for function was excellent. Bedrooms were a little dated. Smell of damp in stairwell. Overall excellent value for money and look forward to returning in the future.
The Mount Hotel is located at Orrell Rd, Orrell, Wigan WN5 8HQ, UK
You can contact The Mount Hotel at +44 1942 211516
You can find directions to The Mount Hotel by following this map link