Chadwick Lawrence LLP Legal Service in Huddersfield

Reviews

1. zoe horler ★☆☆☆☆

   I wish I'd read these reviews before I made the mistake of engaging this outfit. Same as all the others here, the person handling my case (I don't belive he has any qualifications) refuses to answer questions or communicate. I've tried contacting the team leaders and it would seem this communication issue is their standard. No reasons from them either. My mortgage offer is going to expire soon and they don't care, they've done nothing. The most they communicate is with the copy and paste response to these reviews. DO NOT USE THIS COMPANY

   almost 8 months ago
2. yasa sig ★☆☆☆☆

   My ex was buying me out of my current property and he already had a mortgage in place. I had seen the paper work from my ex that he had ready before I even had a solicitor. The process was started on the 17th September and it should have been a simple transfer of equity. I am still waiting to even know where we are in the process as the female solicitor Nichola dealing with it said I needed to pay extra for updates. It has been 9 weeks. I now have a new allocated case holder and no updates. In fact last week I was asked for my identity information which I did at the beginning. It has been a terrible service and would not recommend them at all. I did get these solicitors from SAMS convenyancing so would not recommend them either. I have also tried to get an update on my house purchase which as far as I am aware is in the survey part of the process. Honestly I give up and can’t get any updates. Probably will be waiting till next year to move. Please save yourself the hassle and do not go with Chadwick Lawrence solicitors or SAMs conveyancing as the third party.

   almost 8 months ago
3. Justine L ★☆☆☆☆

   My experience with SAM Conveyancing and their appointed solicitors, Chadwick Lawrence, started well but quickly went downhill. The process began smoothly with SAM Conveyancing. They send many emails explaining what to expect, which gave me confidence at first. However, I was not aware that they would subcontract the actual conveyancing work to another firm (Chadwick Lawrence), and that’s where things became problematic. From that point, communication was poor and inconsistent. Important enquiries I sent were not passed on to the seller’s solicitor, leading 2 months of delay. I only found out through the estate agent that these hadn’t even been shared. Despite chasing repeatedly, I was never given a clear explanation or any accountability. As a first-time buyer, I felt completely unsupported. My questions were either ignored or brushed aside. In one call I was told some questions “weren’t for my solicitor,” without any advice on who could actually help. The guidance I did receive was often incorrect or incomplete, such as being told to arrange my own safety certificate (EICR) or vague advice regarding pet permissions, which could have caused disputes after purchase. The final straw was the complete lack of communication : phone calls ignored, requests for a meeting refused. This poor handling caused significant stress and ultimately led to the seller withdrawing from the sale because of the prolonged delays in receiving responses from my solicitors. It has been an extremely disappointing and frustrating experience that has cost me time, money (they refused to send my deposit back) , and the loss of a property I genuinely wanted to buy. Sadly, my experience has shown that neither firm delivered the professionalism, communication, or care that a buyer should expect.

   almost 9 months ago

1. Joanna Lear ★☆☆☆☆

   I would not use this firm again based on my recent experience. During our purchase they did not obtain an indemnity insurance policy that was meant to be provided by the seller’s solicitors. We only discovered this when preparing to sell our property, which left us having to urgently arrange a new policy ourselves. Despite raising the issue with the firm, we did not receive a timely resolution or clear accountability for what happened, and after weeks without a response we felt we had no choice but to pay for the policy to prevent delays in our sale. We were disappointed with the communication throughout and with how our concerns were handled. Based on how our situation was managed, we would not recommend them for conveyancing services.

   almost 9 months ago
2. Shannon Woodward ★☆☆☆☆

   Obviously I’ve been one of the unlucky ones. But if I can recommend anything it’s to ask for someone other than Rhianne Harris. 4 months into our process and I am still in the dark with no completion date, emails going unanswered, attitude when I call, and to be quite honest I think purposely ignoring and delaying my case because I have made a complaint. My sellers solicitors said they sent something over to Rhianne on Wednesday morning, Friday at 4pm still hadn’t heard anything or received anything so I called Rhianne to be told ‘I’m not gonna get to that today’ - that was it. No apologies, no timescale to when she would review it.. I had to ask for the document to be sent to me in the meantime. It was like speaking to a teenager on the phone. Not a solicitor. I haven’t had a single introduction from Rhianne on the phone, not a single explanation about any of the processes, what anything means or given a SINGLE update on timescales even though I am a first time buyer and I’ve been asking through the whole process. My complaint has been ignored, and if anything the service has gotten worse since. Quite frankly I’ve given up, me and my partner are living On someone’s sofa which we have explained multiple times, we don’t expect to be fast tracked in any way shape or form, but I DO expect minimum level of service - but I’ve no doubt we will still be there on Christmas Day! (Update) my second complaint has been rejected as according to them the service has all been fine - even though two other trained legal representatives have both confirmed they think the service has been unacceptable, obviously Chadwick have standards of their own.

   almost 10 months ago
3. Simon Whitehouse ★★★★★

   Amazing service from start to finish. Always happy to chase for me on both ends. Would highly recommend. Will use again in the future

   almost 3 years ago

1. Will ★★☆☆☆

   really hard to get through to and very slow on the email response. Inadequate.

   almost 3 years ago
2. Michael Furlong ★☆☆☆☆

   Please don’t use after four weeks of waiting for a remortgage it turns out they hadn’t done any work and decided to cancel say the couldn’t meet my requirements Zoe bunting who was dealing with it was completely incompetent and would advise anyone to stay away from this company

   almost 3 years ago
3. Jon Lawson ★☆☆☆☆

   Do not use! No care whatsoever for clients, never able to get through after 4 months of trying. Worst I've experienced in 25 years of buying and selling homes.

   almost 3 years ago

1. Paul Nicklin ★☆☆☆☆

   Straight forward remortgage, no one else involved. Told by the conservancy people 2-3 weeks. 2.5 months later. Not great on email response. Still don't really understand why a simple remortgage with no chain etc took so long. Suggest they don't take on work if they can't perform

   more 6 years ago

FAQs