They are easy to deal with and are helpful too. Kind and authentic, they are one to watch and often have hard to find items too in their sales. A genuine auction house who deal with their bidders and customers with equal effort. Thank you for such great sales and service.
Exceptional, professional service from start to finish. Never having used an auction site and after researching them online, I phoned Cullens who were very helpful. They kept me informed throughout the process and were always there to answer any queries I had either by phone or email. Very pleased with outcome of the auction of the Pokemon and Yu-Gi-Uh cards, the money has already been received into my bank account. Many thanks.
I have a superb working relationship with Derrick and Cullen's of Surrey - in each and every transaction he has never let me down. Michael collects my items or I post them, I get a guide estimate and once they sell he pays straight away with no hassle. Whenever, I email Derrick he replies straight away. I wish every business was as smooth running. Simply brilliant !
Excellent Experience with Cullens of Surrey – Highly Recommended This is the third sale i have had with Cullens of Surrey. I approached Cullens of Surrey to auction my late husband's treasured model bus collection. From the outset, the service I received was outstanding. I dealt primarily with Derrick over email, who was incredibly professional, helpful, and easy to communicate with. He guided me through the whole process and arranged for the collection of the items. The driver who came to collect the collection was also professional, punctual, and friendly, and everything went very smoothly. Derrick kept me informed every step of the way, which I really appreciated. The collection was thoughtfully split across three auction sales, and the first one has now been completed—every item in that sale was sold. I am so pleased with the overall experience and grateful for how sensitively and efficiently the whole process was handled. I wouldn’t hesitate to recommend Cullens of Surrey to anyone looking for a trustworthy and professional auction service.
Had a really great experience selling Pokemon cards with Cullens of Surrey at auction. They handled the whole process after I sent the cards. Payment was received per their communicated schedule. I chose Cullens because of their excellent communication. Derrick clearly knows a lot about the markets and he backs this up with clear, quick and helpful communication.
Cullens were a delight to deal with. They were very clear about pricing and logistical arrangments. The team arrived on time and were very helpful and pleasant. The flat was cleared rapidly and effectively. Their commitment to recycling is great. We have got some money back very promptly from the auction sale of some items. Overall, I was delighted with the service provided and would warmly recommend this firm.
Great people to do business with extremely professional, new stuff everyday but must phone them for appointments as a very busy company
Excellent customer service and very good packing and use of excellent courier, reasonably priced, could not have asked for more
Very happy with purchases and Fantastic people to deal with , always helpful nothing is too much trouble I Cannot wait to come back !
First i ve been told that i have not paid for the items when i sent all the confirmation i have been told a diffrent version that no one could contact me and they are charging me for the storage. So which version is true.
Cullens of Surrey is located at Builders Yard, 365 Croydon Rd, Wallington SM6 7NY, UK
You can contact Cullens of Surrey at +44 20 8669 5890
You can find directions to Cullens of Surrey by following this map link
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