Had an excellent experience with Neatsmith and Kasia our designer for several rooms over a few years. She alwasy took the time to understand our needs, gave us great ideas and her designs were excellent. The installers were extremely professional and did exactly as promised. And the finished product has been of excellent build quality.
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Reviews
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Kashif Aslam ★★★★★
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Mann’s Quest ★★★★☆
I had an excellent experience with Neatsmith Brentwood, and especially with Sara, who was outstanding from start to finish. From the very first design meeting to the final installation, the whole process was handled with real care and professionalism. Sara showed exceptional dedication — she went through multiple design discussions with me (some even over brunch!) to make sure every detail was exactly right. Her patience, taste, and understanding of what I wanted made all the difference. There weren't any occasions of being away from the brunch or unavailable beyond a 24h period. The installation team was equally impressive — punctual, tidy, and clearly took pride in their work. The final result exceeded my expectations, both in quality and finish. Bart was a true gentleman and offered a superior service. It’s rare to find this level of service and attention to detail these days. I wouldn’t hesitate to recommend Neatsmith Brentwood and Sara in particular to anyone looking for a bespoke design done properly.
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Aamir Shafiq ★★★★★
We had an excellent experience with Neatsmith and especially with Kasia, our designer. From the very first meeting, Kasia was professional, approachable, and full of great ideas. She really listened to what we wanted, guided us through the design process with patience and expertise, and made the whole experience stress-free. The finished result exceeded our expectations, and that’s down to both her creativity and the company’s commitment to quality. Neatsmith as a whole were fantastic — communication was clear, everything ran smoothly, and the workmanship is outstanding. I would highly recommend Neatsmith and Kasia to anyone looking for bespoke wardrobes and a truly first-class service.
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Ben H ★★★★★
Excellent from start to finish, and second to none. I have now had Neatsmith wardrobes in two of my homes. The whole experience of working with this company to maximise your home storage potential is sublime from start to finish. I have worked with Kasia in Neatsmith Brentwood on both of my projects. She is excellent at design consultations and will take you through all of Neatsmith’s stylish options to store your clothes, shoes, and other belongings. The wardrobes come in a range of colours and finishes which suit all budget types. I personally went with Neatsmith’s cheapest option for my most recent wardrobes and I can say that are still much better quality than Hammonds, Sharps and Wren. Kasia’s customer service is second to none. She is incredibly knowledgable about wardrobe design projects and asks all the right questions so that she can ensure your finished design is perfect. Trust me - she will foresee the small problems you can’t and find you a solution! She creates excellent CAD mock-ups of your design ideas to help you make decisions on design and style. Her sales approach is not pushy and she will always do her best to offer you the most competitive price (my Neatsmith quote was cheaper than Sharps - and Neatsmith provide a full carcass! Sharps don’t!) I can’t fault her in her work and I am always looking forward to my next opportunity to work with her (next up is an entertainment unit for the living room). Neatsmith will also come out to your property and assess the space for your wardrobes to ensure the design will fit perfectly. Some competitors don’t do this, and this means you can end up with some nasty surprises when your wardrobes come to be installed and it’s too late to change your mind. Nobody wants a wardrobe door that clashes with a bed frame. Neatsmith will spot any mistakes and can adjust your design to make sure it suits your space perfectly. The quality of Neatsmith’s wardrobes is, in my opinion, unbeatable. They’re incredibly well-made, and are truly made-to-measure. Hammonds will tell you their wardrobes are made-to-measure. They are not. Their wardrobes are modular and come in two prefabbed sizes, and the quality of their product is nowhere near Neatsmith’s. Being limited to pre-fabbed, modular sizes means you can’t maximise your storage potential. Neatsmith will charge you a fairer price for a much better quality product. If you want pre-fab, you may as well skip Hammonds and buy Ikea. Neatsmith also have the most incredible installation team. I have a 1930’s property and my walls are very uneven. My Neatsmith fitter, Vlad, has done the most incredible scribing on this project to the point where you would never notice the walls’ imperfections. Take a look at the photos if you want the receipts. No filling or caulking was required for this project - just incredibly accurate scribing. He even mounted the TV bracket for me to make sure my project was perfect - excellent service! Do not overlook this company for your next project. I think some people will think their product is unaffordable as the brand is a bit bougie - which is simply not the case. Neatsmith’s product is fairly priced and you will be much happier with the end result over wardrobes from Hammonds/Sharps/Wren etc. And no, this is not a sponsored review! This is a fair and honest review from a loyal customer who knows value for money when he sees it!
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Bhavika Patel ★★★★★
Brilliant service! Sara and her team really helped us with our bespoke wardrobes for our fully refurbished house. The attention to detail was amazing from planning to execution. Even the fitters were very well prepared and very professional! Overall so pleased with the finished look! Highly recommend Neatsmith Brentwood and team! It’s been a real pleasure to work with you all.
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G A ★★☆☆☆
Unfortunately no one answers the phone
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Boris Cornforth ★★★★★
I just want to say big thank you to Jacqueline who helped us and designed our fitted wardrobe. She was so friendly, understanding and accommodating. I heard she left, sad news for the company. She was the best sales managers that I have recently met. Well we are looking forward for our new wardrobe to be fitted in in near future.
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Funda ★★★★★
Wardrobes installed in April 2019. Fantastic design on my daughters walk in wardrobe by Jacqueline who has an amazing eye for design. Quality is best by far on the market
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Tracey Hatch ★★★★★
I have included Neatsmith into many of my refurbishment projects over the years. Always professional and friendly service. Very structured company so have never been let down with deadlines. or quality of work Now with the Brentwood store I have the advantage of having my go to lady Jacqueline, on my doorstep, who always goes above and beyond.
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Rebecca Littler ★★★★★
Excellent service. Jacqueline was amazing designing my dressing room. The product is good quality and very pleased with my purchase
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FAQs
What is the address of Neatsmith?
Neatsmith is located at 6 Ingrave Rd, Brentwood CM15 8AT, UK
What is the phone number of Neatsmith?
You can contact Neatsmith at +44 1277 563901
How can I get to Neatsmith?
You can find directions to Neatsmith by following this map link
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