Cavendish Rentals · Lettings Agent in Chester City Center & Suburbs Real Estate Agent in Chester

Reviews

1. Kaya-Mai Winn ★☆☆☆☆

   If you’re thinking of renting through Cavendish Rentals — don’t. Unless you enjoy being lied to, ignored, and ripped off. We lived in one of their managed flats for 15 months. Throughout that time, they constantly praised us as “model tenants” who kept the flat in excellent condition. During inspections, they even admitted the hallway outside our flat was in awful shape — cracked walls, mold, and flaking paint — and promised to send someone to fix it. No one ever came. When we moved in, the flat was okay but far from spotless: marked carpets, a broken toilet, cobwebs, and plenty of dust. We cleaned, repaired, and looked after that place better than its previous tenants ever did. When we moved out, we professionally cleaned the carpets (with receipts) and scrubbed every inch of the flat until it looked better than when we arrived. The landlord confirmed there was no damage and said he was happy with the condition. Then came the sting: Cavendish Rentals hit us with a £215 “cleaning” charge — for a spotless flat they’d just praised. No justification, no evidence, nothing. Just another shameless attempt to squeeze tenants for money they don’t owe. To make things worse, the landlord, Ian Hart, ignored our emails for two weeks when it came to returning our deposit, dragging his feet the entire way. Only after constant chasing did anything move forward and after battles, the charge was reduced to £155, which we reluctantly accepted as we needed the deposit for our new house. Cavendish Rentals and Ian Hart are the perfect pairing of incompetence and greed. They’ll smile, make promises, and then quietly find new ways to take your money. If you value honesty, communication, or even the slightest bit of professionalism, avoid Cavendish Rentals like black mold — which, fittingly, is something they also ignore.

   almost 8 months ago
2. Promise Ndukwe ★★★★★

   It has been an awesome experience with Cavendish. I recently had an inspection done by one of their officers Liberty, and she was absolutely amazing. It took minimal time but was thorough, and she was so polite (a very rare find these days).

   1 year ago
3. Rob Bruton ★★★★★

   True professionals, from the start and all the way along the whole team at Cavendish is faultless and will go out of their way to help and advise. If I have any questions, they are dealt with quickly and thoroughly. The team at Cavendish are so knowledgeable across all areas of property and always willing to take the time to share their advice and experience, I really can’t recommend them highly enough.

   almost 2 years ago

1. Kate & David Waggner-Heathcote ★★★★★

   I’m a landlord and have used Cavendish for several years. Recently had a new tenancy and was impressed with the way Daniel, Nicola and Amy handled the process. I have also spoken to my tenants who were very happy with the rental process and commented on the professionalism of the staff. Karen and the general management team are also great and the quality of inventory and mid term checks is also excellent.

   almost 2 years ago
2. Paula Sindall ★★★★★

   We had a great experience of pursuing a rental property via Cavendish Rentals. From the start, Ollie communicated very promptly and effectively via email and phone, and he was very responsive to any queries. A viewing was quickly arranged and it was clear that Ollie knew the property well and he was able to deal with any queries we had. Our experience with some other rental agencies has not been very positive, but Ollie made what can be a very stressful experience so much easier with his professional, warm and very effective approach. We highly recommend Cavendish Rental and wouldn’t hesitate to use the agency again.

   almost 2 years ago
3. Jac Williams ★★★★☆

   Daniel has been great liaising with Mr, I wasn't able to do a viewing but he is very understanding with the learning curve of sorting out documents!

   almost 3 years ago

1. Kristen de los Reyes ★★★★★

   Cavendish Rentals is a fantastic company. They offer online viewing for their properties, which provides flexibility and gives prospective tenants a good chance to decide whether or not they actually want to make a journey out to a property. As a first time renter, I had a wonderful time working with Daniel and Nicola in order to sort everything. They were kind, very professional, and very quick to respond. I would highly recommend going to Cavendish over other Lettings Agents, as I've found that some other companies are rather unresponsive or unprofessional in their correspondence.

   almost 3 years ago
2. Zol Azree Azaha ★★★★★

   Daniel and the team at Cavendish Rentals have been extremely helpful. One of the few agencies in the area that does online viewings, an excellent one at that. Very convenient for those who are working full time and have no family/friends in the area. All processes were explained comprehensively and they have all been very helpful throughout. Would definitely recommend.

   almost 3 years ago
3. Ramandeep Singh ★★★★★

   Cavendish have provided an excellent service to us throughout the process of the sale of our property. The staff were extremely helpful, friendly, knowledgeable, approachable and always got back to us get quickly. We would rate their service 5* in every aspect. I highly recommend Cavendish to anyone wanting to sell or buy a house. Thanks

   almost 3 years ago

1. Victoria Roberts ★★★★★

   Cavendish have been brilliant throughout the marketing and progression of the sale of my mothers property. They achieved well above asking price (when other agents advised marketing lower) Thank you to Phil, Becks and Sarah in particular for all your help and support.

   almost 4 years ago

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