APC Overnight Leeds

Reviews

1. Claire Harbottle ★☆☆☆☆

   I’d been advised that my purchase was next day delivery. When it didn’t arrive I queried it by email. The item included alcohol so I assumed (wrongly) that they would require ID so I’d waited in. I got no apology just that it was scheduled for the day after. It didn’t arrive. I emailed again. I got no reply but thankfully it arrived the following day. Then I got a very dismissive email from them. Their Customer services have incredibly poor communication skills but the person who (eventually) delivered it was fine. He earned their single star as the rest deserve none.

   almost 9 months ago
2. C M (Woozel100) ★☆☆☆☆

   Shocking. Did not give me time to get to the door and took the parcel away. They can't leave the parcel like any other company. The woman in customer services was loud and aggressive and downright rude.

   almost 9 months ago
3. Diane Murray ★★★★★

   Great experience with this company. I was out for first delivery attempt which I rearranged for following day. Telephoned 16:00 hrs to check if parcel was still going to be delivered and spoke to a very helpful polite customer service representative, she assured me parcel was out for delivery. Parcel arrived 5:50 that evening. Delivery driver polite and cheerful despite it being 6.00 pm, Friday night and pouring with rain. Thank you all concerned for fulfilling the delivery. DM

   almost 10 months ago

1. Antony Mitchell ★★★★★

   Used LPC to have a leaf blower collected from London and shipped back to their depot in Leeds, dealt with by the office staff who were very helpful . Parcel arrived next working as requested so I have a happy customer. First class all round .

   almost 10 months ago
2. Charles F J Barnes ★☆☆☆☆

   Breathtakingly incompetent, perishable parcel not delivered, went to collect from depot and got the impression that they were auditioning for Fawlty Towers, I was told that no attempt had been made to deliver, "because we have no drivers",!!! when I suggested that this was their problem the response was, "no it's yours!!!".

   almost 11 months ago
3. gary ford ★☆☆☆☆

   Absolutely useless say they can't leave in a seaplane even though instructed by sender said it had to be signed for and when driver arrived didn't even ask me to sign ,avoid this company at all cost

   almost 3 years ago

1. Mia Wallace ★☆☆☆☆

   If i could leave no stars I would. Its the worst delivery company I've ever had the displeasure of dealing with. They have said they've delivered an item when they haven't as I was not carded. They also like to send out either no delivery information telling you what estimated time your parcel will be delivered or they send out a message a few minutes before said time slot. Gives you zero chance to try and get someone to try an receive your package. Thank goodness I will never have to deal with this company ever again. Might be worth a shout getting the absolute pack of numpties that answer the phones a few lessons in how to speak to people and to record information correctly. Do better, you never know who you have on the other end of the phone and what difficulties they actually have.

   almost 4 years ago
2. Casey Perrow ★★★★★

   What a great experience I had I missed the delivery driver and the customer service staff rang me to let me know I could collect once the driver finishes for the day. No other delivery company is that quick and I am so glad the company I purchased from used this company . I will for sure be using them for any future deliveries. Thank you so much.

   almost 4 years ago
3. Alan Harris ★★★★☆

   Just received a parcel which was re delivered.I emailed the company after I'd missed the first delivery due to the fact I never heard them ring the bell or knock on the door. I got a quick reply about how to get an estimated time of delivery by phoning on the morning of my choice of date. I did this and got a courteous response from the person who answered my call. He said the item would be with me in approximately 30 minutes. It was and the person delivering was once again very polite. I knocked a star off as I was at home the first time but didn't hear anything.

   almost 5 years ago

1. Abdurahman El-Awa ★☆☆☆☆

   had an attempted delivery of a package. I was not in and the left a card. rang them to pick the item 3 days later- and was reassured they have the package to hand. i drove for 30 mins to get there(sheffield to rotherham) and they guy at reception went in a couple of times to finally say sorry can't find your item!! i left frustrated and they rang ten mins later saying sorry we found it and can rearrange delivery to another day! -not professional. -could have left item in parcel box -could have left it closer at regional postoffice specially they don't have any locations at the same city. everyone else either leaves it in safe location, neighbour or local postoffice! -poor organisation -otherwise they won't have said sorry can't find your parcel! -i tried to organise a different address to be told we can only change the address if the sender instructs us!

   more 6 years ago

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