The Clock House Restaurant in West Bromwich

Reviews

1. Kasey Wilson ★★★★★

   I hired the upstairs room for a 30th birthday party, and honestly, it was an incredible evening from start to finish. The venue itself is immaculate – the décor, space, and lighting are all beautifully done and created the perfect atmosphere. The food was exceptional. We had spring rolls, chicken tikka, and sheesh kebabs to start, followed by delicious chicken and lamb curries for the main course. All the meat was fresh, succulent, and full of flavour. The vegetarian dishes were just as impressive – beautifully seasoned and absolutely delicious. A special shout-out to our barman, Sargar – what a lovely young man. He truly went above and beyond, making everyone feel welcome, sharing laughs with the guests, and doing everything he could to help make the evening extra special. Dal, who helped us organise the event, was also fantastic – friendly, professional, and so helpful throughout the process. It was amazing value for money, and we genuinely can't wait for our next family celebration so we can return and make more great memories here. Thank you again, Dal and team – we’ll definitely see you all soon!

   almost 9 months ago
2. Bainzee , ★★★★★

   Great pub not been for years ,, new chief is exceptional and staff are friendly,,food was 5 stars ..

   almost 9 months ago
3. Anil Banga ★★★★★

   Been here now multiple times and have attended events upstairs and the restaurant downstairs generally. Always had good experiences with both. The food here is amazing.

   almost 10 months ago

1. No Name ★★★★★

   I ordered for takeaway as we were atayomg in a hotel nearby. Absolutely fantastic food, cooked to perfection as mentioned. Chef personally came out and went right through the order and did hand over. Really nice service, so pleased I ordered from here, butter chicken wa spiced up as requestex and chilli garlic fish was out of this world, one of the best I have ever had and so reasonably priced, We will comback for sure.

   almost 10 months ago
2. Chelsie Pritchard ★★★★★

   We threw a surprise 60th party here in the upstairs room recently. The staff and owner were brilliant. It’s all just been decorated too so everything is nice, new and modern. Nothing was too much trouble. The bar was well stocked and drinks reasonably priced. We’ve already booked up for our next event in a few months.

   almost 3 years ago
3. Google Man ★★★☆☆

   Sport on 3 or 4 screens and an excellent curry menu. Good prices. Pool table as well. A bit of an American-diner style layout. If you want beer (or cocktails) and good Indian food whilst watching the game.... this is the place

   almost 3 years ago

1. Rajj Sandhu ★★★★★

   Being regular customers we received our usual warm welcome as we came into the bar. Ordered food and drinks at the bar then went and sat in one of the booths. Food came after 10mins, we enjoyed it, flavourful as usual. The kids were happy with the food too especially my younger one who requested her pizza made a specific way which the chef prepared. Will be going back.

   almost 3 years ago
2. Rochelle Sooserious ★★★☆☆

   I checked this place out on Google, food looked nice cocktails too, so I decided to book a table for two. Although there was a few bad reviews I still booked. When arrived there was no greeting guest which normally happens when you go out to eat, I went to the bar 2 ordered drinks. Which the guy told me he will being over to my table. I seen my table as I arrived so the guest I brought sat down. Drinks looked great but took a while considering it wasn't very busy there was people there but appeared to look like family or friends of the people running the venue as one was helping himself to drinks and going back and forth from bar, table with guests and on pool table. I sat at my table for ages no1 came over to the table i then went up to bar and asked have I got to order food at the bar, well they said yess which was rather odd considering I've booked a table. Drinks was brought over to the table, I then paid for them straight away When at the bar and ordered food I paid for that straight away. So no table service atall yano where you dine out and then pay the bill. Eventually food came out which was great looked amazing Looked like the chef had brought the food out as there is no waiter service. Food tasted great I can't fault the food Cocktails great 2 for £10 Double spirts good pricing too Good value for money I ordered more drinks the lady who served me seemed okay Me and my guests eyes was bigger than our belly so was lots of food still left. The lady who served me drinks previously was walking around the venue she came by my table I said excuse me... no response so I just said can I get this to take away please. Well if looks could kill with the terrible fake lashes she was wearing that looked like there was living mities on loooooool there wasnt of course but they are terribly done and she thought she looked amazing... Her attitude was very poor customer service she has zero skills... none, zilch, nilqwa people skills and should not work in hospitality industry. And way she trotted off into the kitchen area, a few moments later a different lady came out with takeaway boxes, I made a pretty terrible joke at the time but lady look like she's being used for slave labour as her skills was poor too. No interaction with paying customer. Unless she was just copying in house behaviour. From an outsiders point of view this looks like a cover. If you get what I mean use the business to launder money. Hahaha Football was on the TVs when we arrived. we wasn't impressed with but let it slide until the rest of the service was poor. I've never been out to eat and football is on the TV not nice atall to be honest. This should be listed as a sports bar that sales Indian food, Not cocktail bar. Due to atmosphere we did not bother to stay for more drinks. I would NEVER dine here every again based on the customer service, customer service a very important part of many roles hospitality being on of the top 5. They should no about customer service when running a business. No customer service from any of staff Very disappointing it lets the place down drastically as this could be a really nice place.. best to just stick to getting take out from here. If you want restaurant service I suggest you go elsewhere as you won't get any of that in here. As a Google guide this is the review I've enjoyed doing the most.

   almost 4 years ago
3. Vick Patel ★★★★☆

   Good for casual food and drinks. Portion size of the grill is smaller then average but tasted good - the chops in particular cooked just right. Staff were friendly and efficient.

   almost 5 years ago

1. Supanan Phantratanamongkol ★★★★★

   Friendly staff, nice environment, and most important of all, fantastic food at great price. The starters were especially good - definitely recommend the Lollipop Chicken.

   more 6 years ago

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