This is about the trauma and dissociation service at maudsley. Firstly the assessment is awful, three hours of your life written down into things you never said, then sent off to your gp. The Irish psychologist talking over you, crossing out things you write and writing down what she wants, then handing you a ridiculous scented tissue as she judges you and shames you for behaving the only way you've ever known, when she has not had your experience. Then on top of that being called a liar because she couldn't be bothered to verify the facts of your medical health or childhood experience, which is on file by the way, then pathologising every thing you say as mental illness even when you have x rays of proof of your ailments. A very unsupportive and exploitative place. I wouldn't bother to complain as the complaints team can't speak English and have aggressive tones when you contact them.
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Reviews
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Sandra Raye ★☆☆☆☆
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Shannon-Leigh Oconnor ★☆☆☆☆
I have been here 2 days and I have been treated nothing but awful by the staff. Staff punched me and then wrapped my arm behind my back and twisted it. They then chucked all my washing on the bed and left me alone with strings which is not allowed. They don’t care about your well being they are nothing but rude. I asked them nicely to put my phone on charge and they just screamed in my face “why do you want” it’s a awful awful place to go
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Bartlomiej Karpiuk ★☆☆☆☆
Really disappointing, receptionist in the hospital is really rude and unhelpful, I wouldn't care myself but girlfriend has neurological problems and finds it hard to communicate and gets confused and struggles when people are rude , thinking its her fault. She has enough problems in life without being treated badly in the hospital
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Rosie ★☆☆☆☆
I'm a delivery courier and get the odd order that takes me to this hospital. 3 times I've been here and have been treated with such a poor, unprofessional, rude manner. The first time I had instruction to leave the order at reception for customer to collect and was shouted at by the person behind the counter saying it's not their job to look after it. Twice I had to go through the maze of a hospital up to the ward to hand it to them, only for the staff working on the upper levels to tell me I shouldn't be here and it's a "security risk". I had a customer on the other side of the door looking at me and asking the staff to open it and I said they're right there and the staff said I was not allowed to give it to them, then proceed to ask why I came up to the ward. What the heck was I supposed to do? Ask your patients to go down to reception or make a designated area for deliveries or visitors/family to drop off stuff. We don't get paid per hour, so can you imagine how much time I'm wasting for a £3 job. 5-10 mins max becomes 20 for a simple drop off. I will never accept orders that take me here again.
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Tatiana Sornoza ★★★★★
excellent hospital, very good doctors and nurses
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Judith Becerra ★★★★★
It is an excellent hospital, they treated me immediately
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Alex Sim ★★★★★
With departments from King's College London and the Institute of Psychiatry this hospital is host to some world class research departments and national centres of excellence for treatment such as the Centre for Anxiety Disorders and Trauma. They also do excellent monthly lectures.
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Hospital is located at Denmark Hill, London SE5 8AZ, UK
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