Really good experience. My train was running late and I would’ve missed my MRI but I called and Vibhav and Mel waited for me. They were so friendly and really reassured (nervous) me with their jokes and kindness. Super grateful!
Super team in the clinic. Very helpful staff. I felt really taken care off, no stress with anything. Really happy to have been helped by them.
My experience at Basinghall was great! The staff there were helpful during a very trying time for me and the I felt looked after from the get-go. I was able to see someone about my ailment swiftly and everything was explained to me in detail. I left feeling confident about the next steps I had to take for my recovery and I appreciated the follow-ups I received.
The staff at Basinghall Clinic were incredibly friendly and welcoming — they really made me feel at ease from the moment I arrived. The receptionist, Sarah, was lovely and very attentive, and the nurse I saw (I think her name was Hong) was kind and professional. The facilities are clean, modern, and well-maintained, which made the whole experience even better. Overall, I had a fantastic check-up experience and would definitely recommend this clinic!
Amazing service from the whole team, lady on reception and the nurse were so sweet and attentive. They made the process more comfortable and made me feel less apprehensive. 10/10 for cleanliness, the clinic was very modern! Would recommend
Once you're actually there, the clinicians are great. But getting an appointment is ridiculous. They don't answer the phone, their ringback service does not ring you back and they ignore emails.
I have been going here for several years now for different health situations and my overall experience has been fine. However over the course of the past 10 months the front desk has gotten worse, appt that were scheduled but not actually scheduled, never responding to emails, never answering the phone, 20 minutes or longer on hold to schedule appointments, having to physically walk in just to get a repeat perscription. I have now finally decided to jog on as this place is not worth the headache when there are plenty of other more than completely adequete places in and around London.
I went there with a bruised foot. They told me it may be fractured and it's an "emergency" and referred me to the A&E department of a nearby NHS hospital. The NHS hospital didn't see any urgency in treating me as they had way more serious things to deal with than a bruised foot. I waited there 5 hours to get an xray. The doctor at the NHS hospital laughed at me for the Bupa referral, wondered why a private provider can't do an x-ray and encouraged me to get my premium back from Bupa. I am wondering the same.
Review for Rhohit Dillon - he is a very good osteopath therapist. I suffer from sciatica for months and suppose to have injection on my spine. Since i had few session with Rhohit Dillon i do not require the spine injection and i feel a-lot better now.
I've been here today for a health assessment. Spotless experience! The facilities are great and so is the team - from receptionists to nurses and doctors. Chloe Delahunty was adorable and showed a lot of skill getting my blood samples, which typically leave me with bruises. Not today! (: Caio Bettini was the best doctor I engaged with so far here in the UK - personable, articulated, respectful and super skilled. Lindsay Batty-Smith made my mammography feel like a walk in the park - while we discussed sailing, foreign policy, future farming and BBC Four's podcast on all British Prime Ministers!
Basinghall Clinic is located at 4 Basinghall St, London EC2V 5BQ, UK
You can contact Basinghall Clinic at +44 20 7244 4891
You can find directions to Basinghall Clinic by following this map link
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