Sevenoaks Medical Centre

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Reviews

1. Paul Boisclair ★★★★★

   Excellent friendly and efficient staff, appointments always on time. Private GP service highly recommended - Doctor was extremely professional, thorough, unhurried with excellent empathy and communication. Have been going here many years.

   1 month ago
2. Derek H ★★★★★

   Great experience again today. Lovely welcome and arrival process (and future appointment booking) from Clare B on 2nd floor. And some amazing and sympathetic attention from Kat in the MRI room.

   almost 2 months ago
3. Samouvel Tettaravou ★★★★★

   Would highly recommend Sevenoaks Medical Centre. If you have concerns about your health it is definitely worth it. Quick access to see a GP, polite and professional staff. Dr Vimple listened to my concerns and she helped me feel at ease. She was very thorough and I have every confidence in the next steps being taken.

   almost 2 months ago

1. Sarah Fisher ★★★★★

   Staff very friendly and put me at ease. I had an ultrasound guided cortisone injection. Doctor Joe explained it really well at every step. I felt supported and listened to. The nurse had a lovely manner and also put me at ease. I felt like I was in safe hands.

   almost 6 months ago
2. Chris Webb ★★★★★

   Had to give a blood sample today. I am the source of the saying "getting blood out of a stone" - never easy at the best of times. The nurse was clearly highly skilled / got what was needed in one go and I hardly felt anything. I have written this review while having a coffee afterwards just to make sure no ill effects.

   almost 6 months ago
3. Lidia Carda ★☆☆☆☆

   Amazed at the poor service in the private health sector … I had an appointment (confirmed by email) with the haematologist at the centre in Sevenoaks. I checked in and half an hour later I wondered about the delay. Nobody was wondering why I was waiting for so long … when I asked they called the doctor and she said she didn’t work on that day. She was never going to turn up. When I went downstairs to ask what happened I had the feeling both receptionists seemed to be avoiding me since they said they were busy on the phone. It’s now 10 days later and nobody has tried to contact me with an explanation, not the hospital nor the doctor... wondering if it’s worth it to pay for private insurance now.

   almost 2 years ago

1. Al Sutton ★☆☆☆☆

   Booked a medical, sent multiple questionnaires including one at 5:30pm on a Sunday saying it needed to be completed “today”, only for the appointment to be cancelled the day before it was supposed to happen and the only rescheduling slots were 2 days away (too short to organise time off), or 4 weeks away.

   almost 2 years ago
2. Ananth RajaKupta ★★★★☆

   I have now edited my review because the report reached hospital on Friday. Appreciate that the team responded to my follow ups. Increasing from 1 star to 4 stars. Thank you team and Nicola for attending to my feedback.

   almost 3 years ago
3. Juning Wang ★☆☆☆☆

   Wasted a week waiting only to find there's more indefinite wait for a private scan: Called last Monday for a private scan with all details emailed as requested. Waited a week without update till this monday when I called in to check but only to be told the availability of this kind of appoitment is actually very sparse and the wait is still indefinite for Sevenoaks unless I'm willing to trave to Maidstone for appointment yet another week away from now. Very disappointed with the fact that non of these details were commuinicated when I called the first time round. Understood some particular service may not always be available but at least that should have been communicated to the patient the first time they called to avoid unnecessary delay. All staff on the phone are very friendly but the organizing and communication of appointments do need some consideration and perhaps re-design to avoid letting more down.

   almost 3 years ago

1. Stephen Kelly ★☆☆☆☆

   Terrible experience - As a private patient, I was disgusted with lack of information given about a blood test required for a scan and later being told I could not have a copy of the report for legal reasons. Very poor service and I would not recommend them.

   almost 3 years ago

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