All sorted with the lovely Samantha great when its all done by people that know what they are doing it was a good experiance thank for all your help Cheers.
Very friendly staff, made booking my 1st ever European holiday for my family very easy.
First holiday in 20 years and Heys travel did not disappoint. I was so unsure of where to go and where to stay but Megan was so patient and helpful. I have just come back from the most amazing holiday. It was everything i expected and more. Whilst on holiday i needed new boarding passes due to a terminal change. I e mailed and within 15 minutes i had my new boarding passes with no issues. Great company. I will definitely be back.
I came to Hays Travel earlier on today with my grandmother to exchange some money into dollars in store as she had rang up and confirmed a price over the phone. When arriving in the store we asked if anyone was on the money counter and was greeted with an abrupt response of “go over and wait an someone will be there” after shrugging off the comment we went over to the counter and got greeted by a really rude staff member who continued to use a abrupt and raised voice at my grandmother when she was using her bank card and informed her that price was wrong and charged her an extra £10 than the price agreed upon the phone. Overall, the experience has put me off booking any sort of holiday with the firm as the lack of customer service is outstanding.
Professional in every part . Staff very friendly .it's our travel agent of choice
Nice pleasant and helpful team that are in the shop
Took a while to get back to me, sounded like she couldn't be bothered.
booked our Cruise with Hays travel Kirkby brilliant service the staff are so polite and helpful a big thank you to Kelly for sitting with us while we chose what cruise suited us nothing was to much and without the correct tools to do it either ie Phone using her own mobile to book it thank you so much Kelly you should get 5 stars will be using Hays again...
Hays Travel Kirkby is located at 19 St Chad's Dr, Kirkby, Liverpool L32 8RD, UK
You can contact Hays Travel Kirkby at +44 151 438 6596
You can find directions to Hays Travel Kirkby by following this map link