TUI Holiday Store

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Reviews

1. Ian Bradshaw ★★★★★

   We received excellent service from Linda when recently booking a four trip to Mijas. We were unable to use a £100 voucher when we tried to book online. Linda was able to resolve the issue when she made the booking in the shop for us. Also, the details about the resort transfers were not very clear online. Linda and one of her colleagues went to the trouble of making sure that he transfers did exist. Thanks, Ian & Anne

   almost 2 months ago
2. Neale Jones ★★★★★

   We always book through TUI Formby shop. The staff are really friendly, professional and knowledgeable and very helpful too. They’re always willing to help with any questions you might have regarding your holiday and will advise you on your holiday choices. I’d highly recommend to everyone.

   almost 2 months ago
3. R S G ★★★★★

   Me and my partner were looking for a holiday. We tried many other chains about offers but none of them seemed to be interested. First time ever in Tui’s but a very great experience! Linda the agent was funny, friendly and absolutely professional! She followed our requests and gave us a few very great tips where to go… I mean, yes! We only looked up options yesterday but can’t wait to go back and book it very soon! I highly recommend this place for everyone who wants a quality experience and welcome with professionalism.

   almost 3 months ago

1. Angela Hulley ★★★★★

   Staff in Formby store, especially Lauren, really understood our requirement for this holiday. Lauren was happy to review other quotes from other holiday providers and she worked through the best options Tui could offer. Lauren was happy to discuss a price match offer with her manager and we were very pleased when they agreed to the lowest price. A massive thanks to Lauren for being so helpful, really easy to get along with and a great listener. She's a credit to Tui!

   almost 4 months ago
2. Jane Daley ★★★★★

   Linda was absolutely amazing. Her patience and guidance was invaluable. The girls in the Formby store are a credit to the company. Our criteria was difficult and the empathy and patience shown was unbelievable. I could have gone on line but honest I'd have never of booked, as without Linda's help and support to encourage us to determine what we wanted and needed, we just would never have got the well deserved holiday we now have booked. Thank you all

   almost 4 months ago
3. Doreen Wheatley ★★★★★

   Travel agents in Formby come and go but TUI Formby remains as good as ever. We have used the shop for over twenty years booking holidays and cruises often three times a year. The staff have always been most helpful but the current team are exceptional going to great lengths to meet our needs especially after Covid destroyed so many of our plans. It is almost unfair to name names but we have dealt with Wendy on most occasions. Helpful doesn't cover it. Her personality of boundless energy, product knowledge, and a knack of finding a holiday or cruise, that we could never have matched on-line, turns fruitless searches into a pleasurable experience. One leaves the shop thinking the holiday has started, even though it might be weeks away. We have never regretted paying for peace of mind and will continue to do so. Top marks for Wendy and her colleagues.

   almost 2 years ago

1. Jennifer Lee ★★★★★

   I would like to say a massive thank you to Lisa at TUI Formby for helping us book a perfect holiday for this year, she has gone above & beyond the last 2 days to help us pick the perfect destination. We are so excited & cannot wait. Highly recommend booking with TUI Formby Thanks so much :)

   almost 2 years ago
2. Laura Bimpson ★★★★★

   Always an excellent, friendly, well organised experience when I visit TUI in Formby. Nothing is to much trouble, the staff listen to what you would like from your holiday and will spend as much time needed to meet your needs. I never book online and always go into branch, I would always recommend this branch if you want that extra magical touch. Thanks to all the staff at TUI Formby

   almost 3 years ago
3. Kirsty Johnson ★★★★★

   The staff at Formby couldn’t do enough for myself and my family when booking various hotels in Cyprus for a wedding. They gave great and honest advice on the best hotels for families and adults and were quick to respond to emails regarding any questions the wedding party had, one member of staff in particular went above and beyond her role to assist us. Would highly recommend

   almost 3 years ago

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