London Northwick Park Serviced Apartments by Riis Property Lodging Business in Harrow

Reviews

1. Gill Bann ★☆☆☆☆

   Unfortunately we can't tell you how the rooms were, or the location because we decided it would be safer to cancel our booking than to turn up in the middle of a bank holiday without entry instructions. To explain: the company expect you to sign a contract agreeing to their terms and conditions but won't answer any requests to rectify an error in accessing their secure website that holds the T's & C's. They also want a £200 deposit a week in advance to be returned 2 weeks after the stay. Plus a scan of your official ID. Entry instructions are apparently sent on the day of arrival. I read somewhere that any visitors would need to be approved in advance. We ended up booking somewhere else that was £300 instead of the £720 we would pay RIIS for 4 nights if we hadn't cancelled. It's not about the money, we'd prefer to have somewhere self catering close to the hospital. This is a really disappointing outcome for us.

   almost 2 years ago
2. Siddharth Ganesh ★★★★☆

   Nice property located conveniently close to a tube station.

   almost 4 years ago
3. Asco Hakka ★☆☆☆☆

   The customer service i received was unacceptable. they racially profiled me and referred to me as a roadman because I was in a tracksuit and therefore refused me entry into the property. He then asked me why I had two different addresses which I then explained to him that the address on my booking.com was my university term time address and then he asked me lots of personal questions which I found very rude. I recommend no one books with London Heathrow services apartments as they have a camera outside the property which they use to carry out a profile check and then decide to let them access the property or not. The owner of the property was extremely racist and he kept making racial slurs against me before he decided to cancel my booking on the day of my booking. If you care about racial equality you shouldn’t book this place. Made me feel small just because I was black

   almost 5 years ago

1. Natara ★☆☆☆☆

   By far the worst service I have ever received and based of the reviews I have now seen I definitely believe it was racially motivated. My booking was cancelled on the day of check in as they apparently do not accept bookings from people who live in London. This was only advised after I had been asked a series of personal questions, even though I had sent through my ID and address days beforehand. Ruined my anniversary weekend and wouldn't recommend such an unprofessional company.

   almost 5 years ago
2. Tinuola Eniola-Balogun ★★★★★

   I mean absolutely fantastic apartment. Beautiful in and out. Very private. Impeccably furnished.. A fully detailed and well equipped kitchen. Close proximity to the underground station. Safe neighbourhood. The list is endless. I just adore this apartment!!! I went on a business trip, but I know for a fact that even if I am coming to London on a family trip, this is where I will definitely want to stay for the whole duration of my trip. This is a private property, so there is no concierge or front desk. Instructions for gaining access into the building was smooth and easy. I got a one bedroom apartment, the last time I saw an apartment this large and well equipped was in Dubai, UAE. I felt totally at home. The whole apartment was extremely clean. White bed linens, beautiful & lush blue throw blankets, a fully equipped kitchen, they even had a basket of cereal, fresh milk, coffee, tea and sugar. I didn’t have to worry about breakfast in the morning…. The Wi-Fi was very fast and the smart TV was just fully loaded.. it had NETFILX!!!!!!!! The washroom was very nice with large white towels. I honestly cannot find a single fault with this building

   more 6 years ago
3. Justin N ★★★★★

   Stayed at this hotel...fantastic accommodation, very modern, spacious and close to the tube station and shops. Particularly good if you have a group of 3 or more staying, as very roomy. Manager Vinay is very prompt and professional. Will definitely stay again, if opportunity arises.

   more 6 years ago

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