Woolroom - Peak Village Rowsley

Reviews

1. A B ★☆☆☆☆

   Visited this shop on Sunday with my husband who wanted to get a firm pillow. Was met by most unpleasant woman who very forcefully told my husband what he wants/needs and have to purchase from her. She almost shouted her forceful opinion to us, telling and demonstrating why she is right and how she has full knowledge of human body and sleeping positions/pillows and mattresses. My husband was told several times during that bizarre demonstration what he needs rather than what he wanted to purchase. Goes without saying wont be going back to this shop ever again to be shouted down by someone who lacks even basic customer service and people skills. Shocking behaviour.

   almost 2 years ago
2. Hilary Chapman ★★★★★

   Came across the shops by chance. Wonderful sales people quickly understood what I needed and then showed me the unique advantages of a wool filled pillow. With the Black Friday offer I bought a pair of the Chatsworth range. Maybe wool from sheep I have driven past many times! As advised I tipped the filling into the empty cotton bag and spent half a hour (while watching TV) Pulling and fluffing the flatterned wool balls. Totally worth it. I woke in the morning neck and shoulder - pain free. I went back today for another pair...

   almost 3 years ago
3. Nicola Sloane ★☆☆☆☆

   Was recently given a quote for a King Size Headboard and was looking forward to ordering it but was told that they no longer do them as they are changing the supplier even though they still have the headboards and material samples on view. What a disappointment would not recommend.

   almost 4 years ago

1. Melissa Mehta ★★★★★

   Highly recommended. Jenny is brilliant and we had the most relaxing and interesting time choosing our mattress and learning about the wool room way of doing things. Beautiful products and amazing discounts at the seconds shop too. Ten out of ten.

   almost 4 years ago
2. Jamie Ward ★★★★★

   Nice store, lots of stock.. A warm and welcoming log fire is lit in the colder months. If items required arnt in stock they can be ordered in, or delivered to the home.. 0% finance over 12 months on mattresses which is really helpful. As writing this review there is 35% off. Helpful staff, lots of nice goods, just watch for the discounts as they're worth every penny !!

   almost 4 years ago
3. R J ★★★★★

   Nice store, lots of stock.. A warm and welcoming log fire is lit in the colder months. If items required arnt in stock they can be ordered in, or delivered to the home.. 0% finance over 12 months on mattresses which is really helpful. As writing this review there is 35% off. Helpful staff, lots of nice goods, just watch for the discounts as they're worth every penny !!

   almost 4 years ago

1. Cathal Berney ★★★★★

   The Woolroom is an excellent store with staff that are both knowledgeable and passionate about the products that they sell. I purchased a wool duvet for myself and have found it to be brilliant. Having passed on details of the place to family, they have almost made purchases of wool bedding and have also found it to be beneficial. The woolroom is an independent company, rather than part of a big multinational and I would happily recommend their products to family and friends

   more 8 years ago

FAQs