Choices Estate Agents Croydon South Croydon

Reviews

1. Roy Francis ★★★★★

   All I can say is that what turned out to be a difficult and challenging process was made all the easier by having the wonderful support from Nicola MacDonald and her colleague Grant Brown. We all worked together extremely well as a team to eventually get the sale of my flat over the line. I would not hesitate to recommend this company to anyone! Exceptional service from start to finish!! Very well done from me!!

   almost 6 months ago
2. A Khan ★★★★★

   Amy provided an easy and smooth service. She was very attentive and kept us up to date with all communication. She went above and beyond to give a 5* service. Would recommend Amy to any of my friends and family

   almost 6 months ago
3. Ken Bell ★★★★★

   In marketing my property Nicola provided a valuation for me which I initially thought was a bit low and I insisted it was marketed at a higher value. Turns out her valuation was spot on, I hadn't taken into account the current market for my property type. Once a buyer was found Nicola and Grant were invaluable in their help both practically, meeting me at the property when I was missing a key, and throughout the sales process, chasing up on the buyer's solicitors and keeping me informed at all times. Their enthusiasm for what they do inspired confidence during a process which can at times be frustrating. I highly recommend them both.

   almost 7 months ago

1. ATH ★★★★★

   I cannot recommend Grant Brown and Nicola MacDonald at Choices Estate Agents highly enough. Grant’s determination to help me find the right property made all the difference, and both Grant and Nicola showed relentless persistence and professionalism despite repeated setbacks with the chain. They constantly followed up with solicitors, the chain, and other parties to keep the process moving, which removed a huge amount of stress. As a first-time buyer, their clear communication, tenacity, and calm reassurance were incredibly relieving.

   almost 8 months ago
2. JENNA GAME ★★★★★

   I cannot thank Nicola Macdonald at Choices Croydon enough for the exceptional service she provided. From the very beginning, Nicola stood out for her professionalism and genuine commitment to making the whole process as smooth as possible. She went above and beyond at every step — providing regular updates, following up on every query and taking it upon herself to chase others when things were moving slowly. It was clear that Nicola truly cared about ensuring things progressed properly and I felt supported throughout. Her communication was always reassuring, which made a huge difference in what could otherwise have been a stressful situation. Nicola’s attention to detail and her proactive approach gave me complete confidence that everything was being handled with care. It’s rare to come across someone who consistently goes the extra mile the way Nicola does. She is a real credit to Choices Croydon and I would not hesitate to recommend her to anyone looking for outstanding customer service. I wasn’t exactly the easiest to deal with and I don’t think we would’ve got this far if it wasn’t for Nicola and her team! You guys have made a real difference for us to achieve our dream home. Thank you once again.

   almost 9 months ago
3. Kevin Betts (Kevin) ★★★★★

   Brilliant! We recently used Choices (Dan Skegg) to sell a property in Croydon, the process was made very complicated because of the history of the property and then the Covid Pandemic. Choices found a buyer just as the economy took a dive, mortgages went up, and we had 3 Prime Ministers in as many months. Not an easy market! Choices show excellent skill and knowledge and most of all serious perseverance!!! We got the price we wanted and we could not recommend Choices and Dan too highly. Brilliant performance!

   almost 3 years ago

1. Aria Butterwick ★★★★★

   We have just today moved into our new home. Sold by choices. They were wonderful! When putting in the offer, we spoke with Dan Norris and Dan Skegg. Both were excellent. They explained the process so simply, and we felt confident putting an offer in. We then had to negotiate money off the property and multiple surveys. Again, they were both supportive, understanding and helpful. We never felt pressured or rushed. They worked hard to get the sale done at a price that suited everyone. We trusted the two of them 100%. We then worked with Nicky (I think) who was brilliant in helping us set a completion and exchange date. She helped us with a very tricky solicitor, and made the process 100 times easier. Between the three of them, they got us our perfect forever home. They went above and beyond for us, whilst being so professional, and so friendly. If we had have had a different team, I don't think we would be in this home. If we ever sell, we will use choices!

   almost 3 years ago
2. Sarah McEachron ★★★★★

   We began our purchase and sale in February 2022. We requested a valuation and was visited by Daniel Skegg from the South Croydon office. He was polite, friendly, full of useful information , and very experienced and knowledgeable about the property market, despite his young appearance. He gave a realistic valuation without being pushy , and gave us time to shop around, whilst always being available to answer questions. Once we decided to sell our property, the efficient process of compiling the brochure, advertising and arranging viewings commenced. All the staff who visited out property were friendly, curteous and efficient. My elderly parents felt secure whilst they conducted viewings on their behalf, and I was very impressed with the selling skills of the team. Once we received an offer within 3 weeks, the sales administration process kicked in. It was so refreshing that whenever one of the team said they were going to do something, it actually got done as they said it would, or if there was an issue, they would contact you and let you know what had happened. Unfortunately our buyer had their mortgage offer withdrawn and Daniel Skegg called me personally and broke the news compassionately and gently, offering us time to reflect and clearly outlining our options. Our property was re-marketed and again we received an offer within 3 weeks. At this point we were contacted by Nicola MacDonald from the Sales Progression team. I have to say that without her tenacity and efficiency, I believe we would never have completed. She kept in touch with all the parts of the chain, and was constantly chasing Solicitors and other agents to deliver what they were supposed to in a timely fashion. During the fraught exchange process, Nicola was in constant contact with all parts of the chain to make sure we actually got to the the end of the process,and negotiated the Completion date with all parties. She always answered her phone and replied to emails promptly and efficiently. On Completion day all ran smoothly, everything happening as she said it would. I would like to thank the whole of the Choices team and would wholeheartedly recommend them to anyone wishing to sell their property. I still cannot believe that as a vendor , we did not pay any commission, as this was paid by the purchaser, as part of the Choices different business operating model . Other members of the chain used online estate agent services, but these proved inadequate and inefficient compared to Choices, and left much of the effort and administration down to the vendors. In using Choices , they did all the work of a traditional agent in an efficient way which if other agents acted in the same way, Estate Agents in general would not have such a poor reputation. Thank you to all in the Team, especially Daniel and Nicola.

   almost 3 years ago
3. Amalia N ★★★★★

   Thank you so much to the sell team for all your hard work and the guidance received through the process of selling my property, especially when previous estate agents failed to fulfil their duties. Particularly, I would like to show my gratitude to Dan Skegg and Dan Noris, who were personally involved in my case and always there to reassure me when I was losing my hope.

   almost 3 years ago

1. Tammy Rosee ★★★★★

   Having rented in London for 5+ years, Will has by far been the best agent I've worked with! Always positive, communicative and consistent, it's been a pleasure - and thanks to Lucy for all the admin!

   almost 3 years ago

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