Swim!

Reviews

1. bryce davidson ★★★★☆

   Great for kids learning to swim. Helpful, knowledgeable staff.

   almost 3 months ago
2. Guleed Adan ★★★★★

   Very friendly, professional and kind to the children. Incredibly well run and hard working team. Welcoming and always go above and beyond. Incredibly patient with all the kids. Our son loves going every week.

   almost 4 months ago
3. Sharon Ettinger ★★★★★

   Cannot fault swim at all my little girls been coming here about 3 months now and it’s worth every penny she’s doing amazing all the instructors are amazing especially Joseph. Highly recommend

   almost 4 months ago

1. Dane Roj ★☆☆☆☆

   Poor customer service my daughter couldn’t attend due of some issue and we would like to move the course same week just different day so she won’t lose weekly course nah couldn’t do it coz I need to contact the company to move the course, tried to contact the company nobody answer. Many times. 3 weeks after I emailed them few days after get back to me because I want to cancel the membership. We agreed to change the date instead but they didn’t let my daughter in coz she wasn’t with adult( w/c fine) that’s going to be 4 weeks couldn’t attend her swim lesson and for the price of £62 been wasted the whole month of April. Talked to the management when they didn’t let my daughter in, and he agreed to cancel my membership coz I tried to contact swim nobody answer many times today just found out after I’ve been charged from May to June £62 each month even after we agreed that the membership is cancelled. Then I called my bank found out the direct debit still carry on. Your service is really bad dissapointing, poor to your customer. I’m really disappointed to your service.

   almost 8 months ago
2. Manoj K ★☆☆☆☆

   Instructor was not attentive, specially after I decided to discontinue. Process to discontinue is also difficult. You can't discontinue online / on phone but in person only. Plus when you do, you have to pay next month also if discontinuing in middle of month. This is fine but why to make it difficult to discontinue then. And when discontinued instructor was not paying attention at all in subsequent pending sessions. I saw he intentionally left my son of few activities in one session. Avoid if possible. Thankfully my son got place at livewire and I could avoid this ripoff.

   almost 9 months ago

FAQs