📍 The Stonebow, York YO1 7NP
📍 Address: The Stonebow, York YO1 7NP, United Kingdom
📞 Phone: +44 1904 724343
🌐 Website: jorvikgillygatepractice.co.uk
Really sick of that recorded answerphone pratt with the southern accent, telling you to dial noyn noyn noyn and that female recorded bot woman with the sour baking apple voice, when you first get through. Then you have to listen to their dismal end of year, party music, droning on while you wait for your answer lol.
As with most people I've had issues before with difficulties getting appointments and frustrations over how little help is available but can't fault them this week. Needed an inhaler while recovering from flu and was seen and helped promptly.
Top class GP surgery with friendly and professional staff who are always happy to help. Am consistently impressed by the service received from both front desk and GP staff, appointments are prompt and waiting times to get one reasonable. An excellent local surgery.
It might be getting better but 1. Difficult to get through by phone and twice filled in form to allow on line booking but both disappeared 2. Reception used to be very abrupt but now just offhand. Chatting away ignoring those waiting for example 3. I might just have been unlucky but a telephone nurse appointment was rushed and the practitioners frustration made clear. A referral by trainee doctor didn't happen and asking for a private referral on being told the NHS hospital wouldn't see me was told by the nurse that she did not make private referrals. Overall busy thought they clearly are, there are mistakes and less understanding than there might.
The short time I was with the practice I found constant lying. When ask to be referred to a private hospital I was refused the doctor saying I'm trying to safe you money I said nothing as been done so it's my money I want a referral again denied. When final I went private and got a referral for a scan this revealed I had a split vertebrae so much for the doctors apinion. More resent the nurse threatened to stop my medication if I didn't have my diabetes transferred to the practice this was putting me of have a hear attach or stroke. I left that PRACTICE IMMEDIATELY AND SIGNED ON to another practice. WELL RID OF.
Dr R E Grainger is located at The Stonebow, York YO1 7NP, United Kingdom
You can contact Dr R E Grainger at +44 1904 724343
You can find directions to Dr R E Grainger by following this map link
11 Andrew Street, Featherstone, Pontefract WF7 5NS, United Kingdom
Tingley, Wakefield WF3 1FP, United Kingdom
14 High Street, South Milford, Leeds LS25 5AA, United Kingdom
10a Sandway Drive, Thorpe Willoughby, Selby YO8 9NF, United Kingdom
95 Cow Lane, Havercroft, Wakefield WF4 2HF, United Kingdom
Bramham, Wetherby LS23 6LP, United Kingdom