Phoned Butco this morning as my central heating not functioning.Spoke to a very pleasant lady who noted my concerns and she advised an engineer would call either today or tomorrow.Engineer called soon after midday and analysed problem quickly.Temporary fix to follow with permanent repair.Excellent service for many years.No hesitation on recommending Butco.
Margaret Wright★☆☆☆☆
What a disappointment.After having this company recommended to me I was pleased that an engineer came to assess the problem with our heating system ,a charge for of £73for this.However,no one could come to do the recommened power flush for 2 weeks!This I accepted despite my husband being ill and in hospital and it being the coldest week in November and us both being in our70's,and a deposit of £145 was required.On the allotted day,we were expecting engineer to arrive at 8:30 am,but the phone rang instead to say he was ill and it would be a further 2weeks and no one else was available!!So we wait!True to their word the engineer arrived at 8:10 am,it was raining.To my horror he announced he would have to cancel because it was raining,but because the cleaning fluid was in,that would help the system-no one had been to put the fluid in.He didnt have any,so I asked him to go and ger it and put it in system.That then meant we had to wait another week!!!The job is finally done by a very grumpy ,almost non-communative man,and after my complaint my bill was reduced by £50,I naively thought the original callout charge of £73 would be deducted too as Butco were given the job,but no.Please do not give this company work.They are truly rubbish and dont deserve to be trading.
Joginder Bains★★★★★
Today I had first boiler service by Butco engineer -Mal . He was very professional and knowledgeable. He carried out extremely thorough boiler service. He explained what he is doing . He checked pressures, spark plugs cleaned the heat exchanger something never been done by British Gas. I’ve requested same engineer to do boiler service next year. Butco you are the best Keep it up.
Denise Taylor★★★★★
Excellent team who repaired our old heating system in a listed building.
Lovely chaps who were very polite and respectful as work was carried out whilst we were working
clive jackson★★★★★
Very professional service. Very thorough and gave me sound advice on how to set and use the system economically and efficiently in these trying times.
Jon Bruton★★★★★
The engineer, Simon C, was excellent in his approach to the boiler service. He called 30 mins before arrival and worked cleanly and efficiently. I have recently undergone surgery and am unable to any lifting. I had help in clearing the meter cupboard prior to the appointment but Simon willingly replaced the items after finishing the meter check.
His approach is a credit to your company.
Diane Huxley★★★★★
Great service from Garry the engineer. Whilst servicing our boiler we told him about our leaking radiator. He ordered a new valve and it was fitted the next day
Peter C Barfield★★★★★
Heating system New LPG Gas Boiler and a New Radiator. Got a Good deal and done on time scale. The staff all did the job well and we are very pleased with the Company & staff :- Fully Recommend.
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FAQs
What is the address of Butco Heating Limited?
Butco Heating Limited is located at Trinity House, Kingsbury Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B76 9DD, UK
What is the phone number of Butco Heating Limited?
You can contact Butco Heating Limited at +44 121 355 1121
How can I get to Butco Heating Limited?
You can find directions to Butco Heating Limited by following this map link
