White Cross Vets

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Reviews

1. leeanne wilkinson ★★★★★

   Took my nana cat in gizmo. The lady vet. I cant remember her name. She was so lovely. Gizmo is a resuse cat and so nervous around people but she was brill with him and put my nana mind at rest. Animals are like your kids so understandly my nana was very worried about him

   almost 2 months ago
2. Niall ★★★★★

   The staff are amazing, they do great work. You can really tell they’re passionate about helping animals.

   almost 3 months ago
3. Dan Burcea ★★★★★

   I want to thank the doctors and the team at White Cross Vets Balby for the incredible care they provided to my guinea pig, Dale. From the moment we first came in, they treated him with such gentleness and compassion. Even when he became very sick, they did everything they could to make him comfortable and keep me informed every step of the way. Sadly, Dale has passed away, but I’ll always be grateful for the kindness and dedication shown by everyone at the clinic. It meant so much to know he was in such caring hands. I highly recommend White Cross Vets to anyone looking for a vet who truly cares about both pets and their people.

   almost 4 months ago

1. Vicky Higgins ★☆☆☆☆

   What was perceived as a straightforward process, became an extremely nerve-wracking ordeal for both me and my Pet Chihuahua Oscar! The White Cross vets' staff provided inaccurate and unprofessional advice. I would caution against entrusting your pets to their care. I am currently in the process of lodging a formal complaint and will pursue this matter to the fullest extent. My aim is not to seek a refund, but to prevent others from undergoing a similar distressing experience with their pets. The staff displayed a complete lack of empathy and, to be blunt, their manner of communication, which felt like they were ganging up on me, was utterly disgraceful! The woman in charge in the absence of management for another week used inappropriate language such as "knocking them out" instead of using more professional terms like "administering local anesthesia". During a procedure where my Chihuahua was under local anesthesia for two hours for a scale, polish, and extractions, exceeding the expected 90-minute timeline, the necessary extractions were not completed. Despite the urgency stressed by the vet over the phone regarding the critical need to remove these teeth, I was informed that I would have to bring Oscar in for another session. The vet intended to charge me another full amount. When I picked Oscar up, but the nurse advised me if this was her pet, she would not put him under local anaesthetic again as his heart rate and blood pressure dropped dramatically. The Vet himself did not advise me this and I am so glad that Young lady Truthful.

   almost 4 months ago
2. Danny Bellaz ★★★★★

   Excellent service and value for money. My dog is a large dog who will get aggressive with any dog that comes close. The vet handled my needs professionally and effectively. The visit was no stress on me or my dog Loki. Much better than any other vet I have used for price and service...by a massive margin as well.

   almost 6 months ago
3. Caroline Race ★★★★★

   Absolutely amazing is all I can say after complications from the previous vet for routine spay from the rescue (not the vets fault just these guys were closer). This practice has gone over and above for us. No hidden costs all after care was in the invoice for the fix surgery. Always an appointment if needed. Very good service at what I consider a reasonable price. And the vets really do care.

   almost 3 years ago

1. Ann Welch ★★★★★

   Visited White Cross vets this morning the staff are really welcoming and kind. The vet Rebecca was 1st class explained fully nothing was to much trouble would definatly recommend White Cross Vets.

   almost 3 years ago
2. Lauren Smith ★★★★★

   First time visiting white cross for new puppy appointment. The receptionist was absolutely lovely!!! Had our appointment with Alice, who was lovely. Will definitely be returning with my other 2 dogs and 1 cat! Superb customer service

   almost 3 years ago

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