Eye Cab Ltd Taxi Stand in Upton, Birkenhead

Reviews

1. Kirsty O'Neill ★☆☆☆☆

   Booked a cab via their website a few hours ahead of time, no one showed up and the booking portal just showed “driver will be assigned shortly”. Obviously in this situation you’d give them a call but you’d be bang out of luck because they don’t answer the phone! Just an automated message saying they’ve no drivers at this time. If you’re looking for a taxi company that will actually provide a taxi to you, I strongly recommend literally anyone else at all. I personally used Uber, who were a couple of quid more expensive but definitely won on the “actually sending a driver to my location” front.

   almost 2 years ago
2. Kelly Christina Vernon ★☆☆☆☆

   If I could rate this company 0, I would. Absolutely shocking. Pre-booked a taxi in advance for 5 of us. No show, no contact, no phone line to actually speak to someone to ask where the taxi was. Ended up having to drive to our event as we’d already waited 10/15mins to see if taxi showed up. Please do not use.

   almost 2 years ago
3. Pam Salmon ★☆☆☆☆

   Unreliable. Do not use. I booked well in advanced for a very special meal with my wheelchair bound 85 year old father. On the day no cab arrived, no driver not even a courtesy call or text to say it wasn't coming. Just didn't turn up. Claim to be a 5 star reliable Wirral company, they are anything but reliable. Tried to call all you get is a recorded message saying no drivers available. No excuses shouldn't be operating, the are false advertising

   almost 2 years ago

1. Jessica Morris ★☆☆☆☆

   Booked taxi the night before appointment. Time of booking arrived, app still showing that they were looking for a driver nearby. Tried calling to speak to someone for a time frame, phoneline is automated and when there are no taxis available tells you to try later. No way of actually speaking to a human. Ended up cancelling booking and unable to get a taxi elsewhere (8.30am) walking to the hospital with a migraine that had been my reason for booking a cab, the night before to begin with. Have no frame of reference for how the driver's are but will not be booking again as this made an already stressful start to the day much worse!

   almost 2 years ago
2. Danny Grimes ★★★★★

   I sited this company today as they hated to take me into school in 2014 until 2016 messaged they fb messenger and he got me a booking sorted going to be using you guys again soon

   almost 3 years ago
3. Nia Jones ★☆☆☆☆

   Website looked very efficient. Booked online 2 days in advance, got booking reference and confirmation of pick-up times (there and back) and estimated cost. They did not turn up at all and there was no contact from them to explain why. Tried ringing them but automated line just said no drivers available and hung up. Unreliable and uncontactable.

   almost 3 years ago

1. Sheila Stroud ★☆☆☆☆

   Used this company before with no problems. No show so phoned for update to be told: driver had apparently rang doorbell and waited for five minutes. Also, we had a fake 4x4 vauxhall on the drive. Checked our doorbell, which set the dog barking immediately. Poor review is for driver, who obviously didn't want job. Would use company again but eye cab you need to have a word with him/her. Hopefully my daughter and friends are enjoying her birthday.

   more 7 years ago
2. Cynni Nyxx ★☆☆☆☆

   Absolutely horiffic! Came out of Hamilton square tonight to jump in the only can available around 8pm to see the hack blocking in another taxi and hurling abuse at the driver. Quickly decides to book privately elsewhere and glad I did. Wouldn't touch a Hackney or order one now with the attitude of your drivers!

   more 7 years ago
3. rachael howell ★☆☆☆☆

   I wouldn't give any stars at all for this taxi firm booked a hackney for me and a friend to go home she is in a wheelchair I was also with my two children 4 and 1 yr old the cab driver failed to even out the wheelchair in correctly with seat belts and her wheelchair tipped in the cab if it wasn't for me holding it aswell as my one yr old son! He then pulled over after tesco roundabout and was muttering to himself he must be going mad and something about the boot so he checked n got back in muttering we found this very odd as the boot wasn't even open. He dropped me and my children off and pulled the handbrake at least 5 times on the hill in my road and the cab was still juddering backwards down the hill to which my daughter got hysterical and upset over thinking we where going to crash he got out the cab and was muttering again to himself while fighting to get my sons folded pushchair out the cab to which he made all the kids sweets fall on the floor!!! My daughter still hysterical we as being calmed by my friend while I out my son in his pushchair, she hasn't got over this this morning and asked me if y friend got home okay and has been fretful since she is now frightened o even get into another taxi and to be fair older cabs like this shouldn't be on the road I don't think it was roadworthy at all and the driver certainly wasn't with it either and shouldn't be on the road to put my friend safety and me and my kids safety at risk by not even fitting her into the wheel chair seatbelt Inside the cab I think is disgusting yet they have seatbelt notices by law slapped all over the cab my friend was unable to do this her self and I don't know myself how to fit it he should have fitted it correctly safe to say I will not be using this taxi service again!!! When I phoned up the cab firm I informed them that there was a wheelchair and a pushchair and as soon as he seen my friend in the wheelchair he moaned at us saying he wasn't informed there was a wheelchair and he shouldn't be doing this kind of thing. This comment of his made us feel awkward and uncomfortable. He had a disgusting attitude!!!!

   more 9 years ago

FAQs