Today we went to Lush to get a gift for my mother in law and samples of shampoo for my sister in law as I'm planning to get her one for her birthday. Misbah was very helpful and very kind. She was patient and knowledgeable about the products. She helped us with a big smile. We would definitely recommend the store and Misbah.
My partner and I visited the shop and we were welcomed by the lovely Malu! She showed us all around the lines with no hesitance to explain and demonstrate with her extensive product knowledge. It was very enjoyable and fun to talk to her! We left the shop smelling amazing and wanting to go back!
Another great lush store in Meadowhall. Staff is extremely helpful and friendly, we got what we came for and much more- also they informed us about the new loyalty scheme so we were able to sign up to the app and get even more benefits.
My daughter and I were served by Caroline on the 23/10/25 who was lovely. She was super helpful about the products, bubbly and friendly. The products smell amazing and it's great that you can try before you buy. Thank you Caroline for making our shopping trip fun. Xxx
My experience in Lush today really made my day so I just wanted to share! I was browsing some of the products and got chatting to a really lovely member of staff - Leonie, who offered me a skin consultation as I said I'd been looking for ways to calm my acne. She was so respectful and brilliant - I felt so at ease and listened to. She gave me tester pots of herbalism cleanser and mask of magnanimity and talked me through how they can help to soothe my skin. I was incredibly impressed by her expansive knowledge. Leonie then gave me a free Sleepy body lotion as a 'Random Act of Kindness' which I was really overwhelmed by and so greatly appreciated as it was so specific to a passing comment I had made about not moisturizing my body enough. I felt so seen, heard and valued. Thank you so much to all who work at Lush for delivering EXCEPTIONAL customer service. I can't rave about it enough x
Firstly I am going to say I am a big fan of Lush products and normally you are made to feel very special in the store. I went in during the sales and whilst I didn't have a bad experience, it was busy in the shop and I didn't get the normal level of customer service / pampering I am used to (and enjoy). I will go again of course and hopefully choose a quieter time.
Mavis was very friendly and offered helpful advice on using bath bombs. She helped me choose some lovely ones that are suitable for me to use during my pregnancy. She was brilliant with my nephew. Fantastic customer service. Please pass on my thanks
Shopping in places like this would usually be my idea of hell because this time of year is so busy (run up to Christmas). The shop was packed, but I was lucky enough to run into the most helpful shop assistant on the planet. Buying a present for my daughter was made much easier with her help. I wish I knew her name to say thank you. Sadly, I don't, so a good review is the best I can do!
Love to visit Lush you can smell it before you see it and i mean that in a nice way. Mix and match different items from bath bombs, bubble bars, gels, shampoos, skin products etc. I usually go when a birthday or xmas is coming up. I have also bought gift sets on line. My daughters are fans. I especially like Rose Jam but i believe it is only available at xmas time.
Lush Cosmetics Meadowhall is located at Meadowhall, 35 High St, Meadowhall, Sheffield, Rotherham S9 1EN, UK
You can contact Lush Cosmetics Meadowhall at +44 114 256 9846
You can find directions to Lush Cosmetics Meadowhall by following this map link