Trying to pay for my item was a joke. Lots of staff walking around and 1 person at the till with people waiting. I gave up in the end as only had 15 mins for my break and put item back. Very poor management
This is a review for the pharmacy, not the boots store. Spoke to the pharmacist today 20/9 face to face. Had an infected insect bite, pharmacist confirmed bite infected but due to being bit 'abroad' she couldn't prescribe antibiotics and that this was apparently 'UK pharmacy guidelines'. Luckily went to orchard pharmacy who prescribed there and then and informed me if left a few days longer would turn septic.
(Posting on fiancés account) Olivia helped me yesterday find my perfect foundation for my skin type and texture as I’m doing my own makeup for my wedding soon! Olivia was so lovely, really helpful and knowledgeable and even helped me get a free palette with what I was buying. Thank you so much for helping me and being so kind!
Item was sold out shelf so was told to go to get from the pharmacy. Que'd up for 10 minutes behind the people collecting prescriptions with one women serving, when all I wanted to get would take 2 seconds. When it was my turn I tried to say it's only an off the shelf item and she walks off without saying anything . Rude. Wouldn't come back here.
This is a review for the pharmacy in boots, not the boots store itself. I don’t usually leave reviews on things, but this was quite frustrating and upsetting. Following a callback from 111, I was advised to go to my nearest pharmacy for a consultation and get over the counter antibiotics. I waited in a queue for 40 minutes for the pharmacy, baring in mind there was only about 3 people in front of me when I first got there. By the time I was finally seen at the counter, the person I spoke to completely just sent me away and said he was not going to be doing a consultation for me as it was too busy now a big queue had formed. He had no compassion in speaking to me. I understand things happen but a simple “I apologise but we are extremely busy and we prioritise prescriptions over consultations so I can’t do it today’ would’ve been nice. I just got a complete NO I’m not doing it! And a lot of shaking his head no before I’d even finished speaking. I suffer quite bad with the reason I’m needing antibiotics, so a very upsetting situation and also a lot of wasted time.
Best boots ever been in so big and roomy All staff lovely fantastic friendly and helpful 10/10 definitely use again
This shop has great sales advisors, customer service and there are a lot of things you can find. Really good compared to the other Boots in Mansfield.
Currently very few shoppers at the time of my visit. As a result a quick checkout except only one staff member who has to leave the till for click and collect customers. Some stocks such as mens razor blades were virtually non existent. Free parking for first 45 mins.
I use boots to get my 4 weekly prescription, they do all the work like ordering my prescription and when I collect they ask what I need for next time. I find the staff helpful, cheerful, smiling and professional. I have used boots for several years now and I know most of the staff that work there and they know me so it's a friendly atmosphere.
Boots is located at 147 Station St, Mansfield Woodhouse, Mansfield NG18 1BE, UK
You can contact Boots at +44 1623 653926
You can find directions to Boots by following this map link