Upon my visit to Pet's store Burscough Ringtail park we met a simply charming young lady who helped me put the app on my phone and very helpful with other enquiries to do with the vets service
Sorry to say I won’t be back after a bad experience here. Firstly the front of house staff are genuinely lovely but the Vet seemed disinterested, aloof and very unsure on things . I’ve recently rescued a puppy, vet was unsure on her breed, she did a thorough examination so it seemed but had I not said “ok is she healthy and well” she wouldn’t have told me anything I don’t think! She administered her jab and when it came to the microchip the big needle she actually said and I quote “I’ll take her in the back so someone can pin her down” WHAT !! What responsible dog owner wants to hear that I heard her yelping she came back with visible blood on her coat and traumatised . I’ve never known a dog to bleed on chopping, apparantly it can happen . I’m sorry to use the term “Vet” but she didn’t even bother to introduce herself after I introduced us both just said “hi” I felt like she was newly qualified apparantly she’s not even more worryingly! I told her so much about the dogs story and I didn’t get anything back I was hoping to get an estimate of the dogs age which vets can do I believe from teeth , which were checked but didn’t even get this from her . Such a shame as it’s a nice set up and lovely staff on the desk, but a vet that seemed completely disinterested in animals ??…not somewhere I’ll be going back to!
Friendly and decent vets. Although they do not always give up front price which really should be a must even if its a range. Time management is poor considering they can cancel appointment if you are late. But they are often late. Probably still best in area, hopefully they will read feedback and improve.
We have recently moved our dog Buddy, from another local vets after having a lot of issues and being let down (he’s been there 3 years). I can’t begin to explain the difference in our experience visiting Vets4Pets. Thank you so much for making it a positive visit (from the lovely receptionist Ivonne, to the kind vet that Buddy instantly loved) we came away happy because Buddy was made a fuss of and he was no longer frightened like he was in the old vets. Also, the aesthetic and layout is much more inviting and bright than other vets. I feel we’ve made a good choice moving him here.
Excellent reception staff warm and friendly. The nurse made a fuss of our puppy and was gentle and caring with her. Friendly and warm with us aw owners. Our puppy had her first claw clip as well as her monthly flea treatment. The nurse was clam and our puppy remained calm and was happy to have her claws done. Her tail never stopped wagging. Totally feel in safe hands and we know we can see a vet if it is needed.
Everyone at Vets4Pets Burscough were absolutely amazing! Friendly, informative, patient with me and my questions. The vet who did the surgery on my pet did an absolute amazing job, I'm so happy and impressed. He's bounced back so fast and healed beautifully. I cannot say thank you enough! He's a gerbil and the vet here is trained with exotics!! I couldnt be any happier with the outcome.
The staff at Burscough Vets for Pets are always helpful friendly and very accommodating. They always do their best to give me an appointment within a couple of days. All the staff are interested in my cats and genuinely care about the pets they are treating. When I have had to attend with my cat who had passed away from a heart attack all of the staff were full of compassion and care.
Sansa sustained a small bite wound around the eye, the practice was just about to close when i rang, they agreed to wait for us to have a look at the wound, when we arrived, they were friendly, welcoming and supportive. At no point where we rushed, it really was above and beyond top quality care. we have our cat registered at another local vet, we have now registered the cat with you as well, thank you all so much.
Vets4Pets - Burscough is located at Inside Pets At Home, Ringtail Retail Park, Burscough, Ormskirk L40 8AD, UK
You can contact Vets4Pets - Burscough at +44 1704 898890
You can find directions to Vets4Pets - Burscough by following this map link